Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Have used Bimmer Rescue for our recently out of warranty 2012 X5 and our newly acquired 1988 325I Convertible. Up front and honest evaluation of both cars and recommendations on things that were "must haves" vs "wants". Fair pricing compared to other places we researched and far better than the dealerships. Quick and easy scheduling service and also provide Uber drop off and pick up convenience. Highly recommend for anyone with an every day driver OR a vintage toy that needs some attention.

Thank you so much for this review Patrick, it means the world to us that you chose to share your experience. Safe driving out there, see you at your next checkup!!

- Bimmer Rescue
5
Bimmer Rescue

Great, Great, Great experience! Absolutely appreciated the professionalism and care displayed from the beginning of the service. Their knowledge and understanding of my vehicle was far better than the individuals I dealt with at the BMW dealership. The full assessment of my vehicle that they provided sets them apart from all others. Everyone showed that they cared about getting me back in the car and making sure it would perform as BMW's should! Mike is awesome and I will be using them again for my 535i and will start bringing my wife's X5. You guys have a great thing going on and have set yourselves far above others in the Richmond market!!!

Thanks Melvin!! I appreciate that you took the time to write this and i'm glad mike helped you and i'm glad you appreciated our vehicle assessment, it's always been a cornerstone of our business.

- Bimmer Rescue
5
Bimmer Rescue

I would like to start out by saying they have a great customer service acumen that makes you feel welcome once you walk through the door. The atmosphere is very comfortable. I needed a lot of work done on my '04 BMW 530i with 265K and the time it took to repair was going to be several days, I am glad they had transportation provided for me until I could get my vehicle back. They were very thorough with the diagnosis and pricing was below what the dealership would have charged. Need more work done and will be back.

5
Bimmer Rescue

I took my wife’s Mini Cooper JCW in and I must say this is the best experience I have had with a shop in my life. Staff is very down to earth and professional. Additionally the service on the vehicle was excellent and the updates via text were great to have. I will definitely be back in the future for all my Mini services.

Thank you so much, Joseph. We appreciate your great feedback and look forward to seeing you both next time. :-)

- Bimmer Rescue
5
Bimmer Rescue

Took my 2015 435 in for exhaust and brakes. They were able to custom fit the exhaust I needed, instal breaks, fix my windshield and install some pathway lights under my doors in less then 2 business days. The team was extremely professional and very friendly. I highly recommend these guys to anyone with a BMW. I will definitely be returning for more upgrades!

Thanks for the great recommendation, Robert. We look forward to seeing you next time. :-)

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the great review, Lane. :-)

- Bimmer Rescue
5
Bimmer Rescue

This place will take great care of you, and your vehicle.

Thanks for the kind words, John. When you’re happy, we’re happy. 😄

- Bimmer Rescue
5
Bimmer Rescue

Great service. Terrific job. Would recommend to everyone.

Thanks, Christopher, for the great feedback. We appreciate you.

- Bimmer Rescue
5
Bimmer Rescue

Great place! Very clean, personable owner and advisors! Definitely check them out before you hit the dealer

Thank you so much!

- Bimmer Rescue
5
Bimmer Rescue

Loved the communication and thorough details of the technical inspection. Work was completed in a timely manner with a bill I thought was reasonable.

Thank you for the great testimonial, Julie. We appreciate you. 😄

- Bimmer Rescue
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