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Richmond BMW and MINI Repair

Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Pleasure to deal with these gentlemen.

Thanks Gail, enjoy your Mini it is very nice!!

- Bimmer Rescue
5
Bimmer Rescue

On time. On budget. Courteous and friendly. Follow up call to ensure all was going well. I'll use Bimmer Rescue again.

Thanks Tim, we really appreciate that you chose us, we're glad to take care of your car, call us when you need your next service, we're always here to help!

- Bimmer Rescue
5
Bimmer Rescue

Stellar customer service, top notch service! A++ Thank you for taking great car of my Mini. Already recommended Bimmer to my friend who is a Mini owner. You guys Rock !!!

Thank you for this review Sharon! Referrals mean a lot to us, thank you thank you thank you!!

- Bimmer Rescue
5
Bimmer Rescue

Cannot say enough great things about this place! I was traveling through from out of town when something went wrong with my car. I immediately searched a place to stop that could service BMWs, and found Bimmer Rescue. When I arrived, I was so overwhelmed because I had no idea what was wrong and felt out of my element being in an unfamiliar place. Patrick was so delightful and assured me that they would figure it all out. They did, and Patrick did a great job explaining to me what was wrong and the best next steps to fix it. They had my car fixed up in about 24 hours, and even sent me a detailed report of everything they inspected as they checked over the car. Even though I live about 2 hours away, I will continue to do business with Bimmer Rescue. They provide an amazing customer experience that is unparalleled from anything I’ve experienced before. Thank you so much!

Thanks for this review Emilie, it means a lot to us that you chose our shop! I'm so glad we were able to help you, just let us know what you need in the future and we'll help again!! Safe driving!

- Bimmer Rescue
5
Bimmer Rescue

I take my BMW here every time it needs work done, large or small. The customer service, professionalism, and transparency of the shop is unparalleled by any other repair shop I have had my BMW serviced at. The guys here do great and timely work and always great you with a smile, super awesome! 5/5 would recommend to anybody.

Thank you so much Christian, this means a lot to us!! We really appreciate it, I can’t wait to see your murals, we’d love to do an opening for you!

- Bimmer Rescue
5
Bimmer Rescue

Had a terrific first time experience at Bimmer Rescue. I found the staff knowledgeable and very friendly and approachable. They took the time to review what was right and what wasn't right on the vehicle complete with pictures to verify each failing part. Would definitely recommend.

Ivey thank you so much for this review, i’m so glad you enjoyed our service!!! I’m also glad you liked the photos, a picture is worth 1000 words! We’re always here if you need us, welcome to Bimmer Rescue!

- Bimmer Rescue
5
Bimmer Rescue

Bimmer Rescue is the place to go if you want your vehicle handled by someone other than the dealer, but with better professionalism and honesty. My BMW is an older car with the typical older car problems. Patrick and his crew inspected it, told me what was wrong, and came up with a game plan on what to do now and what could wait. From the looks of things, they are just as knowledgeable on newer vehicles as well. Do yourself a favor and give them a try!

Thank you so much for this review Greg!!! You’re right we love the never vehicles, all of our technicians are FACTORY TRAINED and we use many of the same diagnostic and computer based equipment that the cars were serviced with under warranty. We can program, code and diagnose vehicles that are brand new!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the 5 star Lucas! We’re always here to help!!!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the 5 star Chris, enjoy your Mini!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the 5 star Ryan!!! Welcome to Richmond, if you need anything to help with your first few months here please call us!!!

- Bimmer Rescue