Richmond BMW and MINI Repair

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Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

This was my second time with Bimmer Rescue and I couldn’t be more happy and satisfied! I wish that I had not detoured to other repair shops and the BMW dealership in between! Bimmer Rescue team is very professional, friendly, and proactive! They are very transparent and honest about the diagnostics and will recommend the services as per the priority and severity that is genuine keeping customer satisfaction and your Bimmer health as their primary concern! Thank you so much again for the phenomenal service! I am never going to any where else again for my Bimmer! A++++++. Highly recommended

Thank you for your review Kshitij! You and your 328i are always welcome, have a great fall and we'll see you for your next service!

- Bimmer Rescue
5
Bimmer Rescue

Thanks Desiree! Have a great fall, we wish you and your family the best

- Bimmer Rescue
5
Bimmer Rescue

My review is not about cars but about the willingness of the Bimmer rescue team to come to the rescue for healthcare professionals in a time of need. As a periodontist going back to work during Covid, my colleagues and dental team were in need of face shields which fit over our glasses and magnification we use for all of our treatment. I heard about Bimmer rescue donating these visors and shields to the frontline hospital workers. I contacted Patrick and he immediately had shields for my dental team. WIth these masks I feel both our patients and staff are safe. Thanks to the Rescue team

4
Bimmer Rescue

Thank you for the review Lee!

- Bimmer Rescue
5
Bimmer Rescue

Thank you Adrian, we are always happy to help you with your Mini!

- Bimmer Rescue
5
Bimmer Rescue

Repaired a headlight. Answered all my questions, quick turnaround to complete the work. Their technicians always do great work but what sets them apart is how their front office helps with all the other logistics - loaners, pick up, drop off, appt times. They do an incredible job of accommodating busy schedules. Great folks to work with!

Thank you Jeanine! I'm so glad you enjoyed our service. We're always here to help, just let us know when you need service again!!

- Bimmer Rescue
5
Bimmer Rescue

Thanks Carl and congrats on the new family member!

- Bimmer Rescue
5
Bimmer Rescue

I've been a repeat customer of Bimmer Rescue for several years now and intend to remain one as long as I'm driving German! The staff are all friendly and professional and make you feel at ease while talking to them. I'm always seen promptly on arrival and there are no long waits. After an inspection is performed, you receive a list of potential work items that is graded on urgency. It's helpful to have insight into what's critical and what isn't; it's also useful to see what work might be due in the next 12 months so there are fewer surprises. Everything is available for review online and it helps make the process really streamlined. There is no high pressure phone call to have you commit to different jobs. The team is always great about getting me a ride share while the work is being done and I've never had a problem with the car not being ready when it was promised. A+ operation all the way around!

Thank you for the 5 star Cliff!!

- Bimmer Rescue
5
Bimmer Rescue

Brought my Z3 here for inspection and “health check”. Was impressed from moment one! Thorough is the word to describe them. Top notch organization. I will be back.

Thanks Ralph! We appreciate you choosing us and sharing these kind words!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the review Henry! The next time you need help with your 325i we're here!

- Bimmer Rescue
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