Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

First impression is everything at Bimmer Rescue it was great service from the moment they answered the phone Rik was pleasant informative and knowledgeable and I would highly recommend them over any other garage

Thanks Ray!!! We’re always here for you, just come on in!!

- Bimmer Rescue
5
Bimmer Rescue

I had a wonderful first time experience at Bimmer Rescue! Rick was very gracious, knowledgeable, and courteous. He is very personable and made me feel valued as a customer. I am very happy with the results, and will gladly recommend BR to my friends. Also, everyone that works there seems very happy and I think that speaks volumes .

5
Bimmer Rescue

Great customer service from the moment you step a foot in there. Kyle and Rick were top notch guys to work with. Price is comparable to other shops.

Thank you for this review Igor!!! We're always here to help you with your M3!

- Bimmer Rescue
5
Bimmer Rescue

Kyle was extremely helpful with information and advice concerning the demise of my daughter's MINI, despite the fact that it resulted in zero repair work for Bimmer Rescue. He was very honest in his assessment of her. At situation and pointed us in the right direction.

Thank you Nancy, we never like being the doctor who bears bad news, but the silver lining is that when you find a replacement Mini, we'll be here to keep it in tip top shape! We're always here to help!

- Bimmer Rescue
5
Bimmer Rescue

The team at Bimmer Rescue is top notch and they have gained a customer for life. Both of the service techs I worked with were extremely knowledgeable and personable. They treat you like an actual person, and not just a service ticket. You can tell that they actually care about their customers. In addition, it was very easy to make an appointment at a time that was convenient for me. The fact that they offer loaner vehicles or rides to work without jumping through hoops as other shops typically do was extremely helpful. I absolutely loved the text I got with the photos of my car and the detailed explanations of what was recommended to be fixed. I would highly recommend this shop to others and look forward to going back when I need service.

Thank you so much for leaving us this review Char, we are constantly striving to be the best in our field and i’m so glad you appreciated what our team did for you. We are always here to help you!

- Bimmer Rescue
5
Bimmer Rescue

Great service! Very responsive and great price on tires.

5
Bimmer Rescue

Thank you Rick and Anna!

No problem Makenna, we're always here for you and your car!

- Bimmer Rescue
5
Bimmer Rescue

Always a great experience with Bimmer rescue! Free loaner and quick turn around on repairs.

Thanks Doug! We're always here to help!!

- Bimmer Rescue
5
Bimmer Rescue

The customer service and service was above and beyond my expectations. Anna is awesome, very personable, I’m bad at remembering names, so me remembering her name should speak volumes. Outstanding Bimmer. Please expand your brand of cars you service. You would definitely be my shop of choice.

Awesome Emmanuel, Anna is a Rockstar, and she was so happy to see what you wrote about her. Thank you for choosing us, we're always here to help you!!

- Bimmer Rescue
5
Bimmer Rescue

The Bimmer Rescue team is second to none in my book. They’ve kept our manual wagon and my Jetta going strong, and me ulcer-free. I trust them implicitly.

Thank you Chris!!! We’re love that you chose to share this!!! We’ve always got your back!

- Bimmer Rescue
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