Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Amazing door-to-door service from Patrick and the rest of the crew at Bimmer Rescue. I stalled in Midlothian, VA on my way down to Florida and had my BMW towed to the nearest BMW service shop. BMW couldn't fixed the issue so that I looked for other resources while out of town. I found Bimmer Rescue because of their exceptional ratings and raving reviews so that I gave them a try. From the moment I first called to the day I picked up my car, customer service is top notch. They are very responsive via text, phone calls and made sure I am aware of what's being done to my car. They were able to find the problem that's causing the drivetrain malfunction on my Bimmer and fixed it for less than half of the cost BMW service repair was going to charge me for. Patrick also picked me up at the airport to their shop on the day I picked up my car. Thank you again for the quality work and service! More than 5 stars all the way!!

We're happy we could be of service, Scott, and appreciate your heartfelt review. Safe travels!

- Bimmer Rescue
5
Bimmer Rescue

Absolutely love this place! Great service and I won’t ever go anywhere else!

Thank you Cassie, that really means a lot to us! Anytime you need anything give us a call!

- Bimmer Rescue
5
Bimmer Rescue

I took my E30 to Bimmer Rescue for an overview of what it needed or will need in the future since it’s a 27 year old car and they wrote up a report that was just amazing, it was very detailed with pictures and videos of everything that they found, it was split into three different categories/color-coded, it gave me an insight on how to proceed with my restoration.

Thank you for the 5 star review!

- Bimmer Rescue
5
Bimmer Rescue

Always a great experience! Everyone is awesome to work with. I will always get me car serviced here.

Thank you taking the time to leave us a review, we really appreciate it! We’re glad to be 'Your Shop' see you next time!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the 5 star review! We look forward to helping you next time!

- Bimmer Rescue
5
Bimmer Rescue

My experience at Bimmer Rescue was excellent. I brought in my Audi A4, with issues I had with oil consumption. They did a very detailed report, gave recommendations, and are very knowledgeable and professional. Friendly and helpful staff. I will definitely be recommending them to others, and continuing to use them.

Thank you Barret, we really appreciate the review! We are always here to help you and we'll do the same for anyone you send our way!

- Bimmer Rescue
5
Bimmer Rescue

This place will take great care of you, and your vehicle.

Thanks for the kind words, John. When you’re happy, we’re happy.

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the 5 star Terrence!!! See you at your next service!

- Bimmer Rescue
5
Bimmer Rescue

Bimmer Rescue sets the bar for how excellent service auto shops should treat their customers. Their service is also tech savvy and shows a real understanding of how to properly integrate technology with good customer service. Upon drop off, they offered to call me an Uber to wherever I needed to go for the day, as well as have me picked up. When the repairs ran long (my 12 year old MINI needed some love) then lent me the awesome Rescue Wagon. Totally fine with driving around a BMW Wagon while I waited. When it came time to make decisions about what I needed to fix, they sent me an online link with a FULL inspection by the mechanic including pictures and suggestions on repairs. I could review these online at my convenience before I returned the call to made the decisions about what needed work. The review was thorough, helpful and accurate. Oh, and of course, they fixed the main issues with my MINI and it's running great. I'll be coming back to them for more maintenance as well as sending another car their way.

Thanks for sharing the good news about our shop with the rest of the world, Paul. We look forward to seeing you again the next time you need us.

- Bimmer Rescue
5
Bimmer Rescue

First visit at Bimmer Rescue I came in with issues I’ve had on my 08’ M5 and battled with another larger company. I decided to take it to someone else after spending “another” $1500 the day before and continually never “fixing” the issues. With Bimmer there were a few draw backs and I had to return it but they not only welcomed me but “sent” a loner vehicle (to my house) to go another route to fix the acuator and never asked for another dime. This is the first time I haven’t had a problem showing on my Idrive in 2 years! Glad I came to you

Thank you so much, Karen, for placing your trust in our team. We’re glad you found us!

- Bimmer Rescue
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