RICHMOND GERMAN AUTO REPAIR

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Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

First impression is everything at Bimmer Rescue it was great service from the moment they answered the phone Rik was pleasant informative and knowledgeable and I would highly recommend them over any other garage

Thanks Ray!!! We’re always here for you, just come on in!!

- Bimmer Rescue
5
Bimmer Rescue

Great customer service from the moment you step a foot in there. Kyle and Rick were top notch guys to work with. Price is comparable to other shops.

Thank you for this review Igor!!! We're always here to help you with your M3!

- Bimmer Rescue
5
Bimmer Rescue

Kyle was extremely helpful with information and advice concerning the demise of my daughter's MINI, despite the fact that it resulted in zero repair work for Bimmer Rescue. He was very honest in his assessment of her. At situation and pointed us in the right direction.

Thank you Nancy, we never like being the doctor who bears bad news, but the silver lining is that when you find a replacement Mini, we'll be here to keep it in tip top shape! We're always here to help!

- Bimmer Rescue
5
Bimmer Rescue

The team at Bimmer Rescue is top notch and they have gained a customer for life. Both of the service techs I worked with were extremely knowledgeable and personable. They treat you like an actual person, and not just a service ticket. You can tell that they actually care about their customers. In addition, it was very easy to make an appointment at a time that was convenient for me. The fact that they offer loaner vehicles or rides to work without jumping through hoops as other shops typically do was extremely helpful. I absolutely loved the text I got with the photos of my car and the detailed explanations of what was recommended to be fixed. I would highly recommend this shop to others and look forward to going back when I need service.

Thank you so much for leaving us this review Char, we are constantly striving to be the best in our field and i’m so glad you appreciated what our team did for you. We are always here to help you!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for leaving us this review Andre, we're always here to help! See you next time!

- Bimmer Rescue
5
Bimmer Rescue

Quick Oil change in and out

Thanks for the 5 star! We’re always here when you need us!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for taking the time for the review Steve!!

- Bimmer Rescue
5
Bimmer Rescue

Best BMW specialists anywhere!

Thanks Mike, we appreciate you!

- Bimmer Rescue
5
Bimmer Rescue

Very professional, knowledgable and friendly. Even though my warranty has not yet expired, I am thrilled to be moving my car care to them (and from the local dealership).

Thank you Sharon! We are always here for you, just call us up!!

- Bimmer Rescue
5
Bimmer Rescue

No matter What level of service you need for you BMW, Bummer Rescue has you covered. And that same professional attention and detail the Techs provide to your baby is carried over to You. These are real car people who know what it feels like when you've got a bimmer (or Audi) that needs attention. The front end staff are amazing, the shop is complete and clean, and the prices beat the dealership while giving you better-than-dealership and service. Beyond professional.

Thank you Scott!!! This is an awesome review, thanks for taking time out of your day to write it!!! We’re always here to help you.

- Bimmer Rescue
Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.