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Richmond BMW and MINI Repair

Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Thank you for the 5 star Tamer!!! We really appreciate it, call us if there’s anything you need!!

- Bimmer Rescue
5
Bimmer Rescue

Great guys, great service.

Great customers!!! Thank you for choosing us for your BMW maintenance and happy new year!

- Bimmer Rescue
5
Bimmer Rescue

BMW Specialists with a sense of truth i havent seen before...mine wasnt worth trying to fix but i got honesty, not shafted...thanks guys!

Thank you Edward, it's rare that a car isn't worth fixing, but we think you made the right choice with this car. Good luck with your trade in, consider us for a Pre-Purchase Inspection of your next vehicle so we can help you make sure you get a winner!!!

- Bimmer Rescue
5
Bimmer Rescue

Bimmer Rescue is extremely thorough, and you know the job will be done correctly at this shop. Can't recommend enough if you care about your BMW.

Thank you so much Willis, we really appreciate this review!!!

- Bimmer Rescue
5
Bimmer Rescue

Great staff that invests in the local community. Can't wait for the next event.

Mike, we were so happy to have you come to the art show Thursday!!! We have some exciting plans up our sleeves for the spring... Keep an eye on our facebook for an invite!

- Bimmer Rescue
5
Bimmer Rescue

Great communication; found no problem after another mechanic wanted to repair brakes and rotors, cooperative and professional

Thank you Susan, we’re so glad you enjoyed our service, We’re so thankful to have you as a client. Have a fantastic holiday, we’re always here to help!!!

- Bimmer Rescue
5
Bimmer Rescue

Julia and I have been to two art/gearhead events at Bimmer Rescue. Each has been a pleasure. Patrick is a technician extraordinaire/gentleman, and it is something both times we have looked forward to. Can't wait until the next one!

Thanks Doug!!! We were happy to have you both attend our event!!! Keep an eye on our facebook for an invite to the next event!

- Bimmer Rescue
5
Bimmer Rescue

I had a great speedy experience at Binmer Rescue. My 2004 Mini Cooper requires a lot of attention at this point as it’s about to hit 100k miles, but knowing I have a place like Bimmer Rescue is reassuring that my car will get the proper attention that it needs. Also, being 18, it was nice to receive a loaner vehicle from them!

Thank you so much for this review Chris, it means a lot that you chose us for your Mini Cooper Care, you have a fantastic vehicle, enjoy it!!!

- Bimmer Rescue
5
Bimmer Rescue

After having my cars cared for by Bimmer Rescue, I will never take them anywhere else! They are trustworthy, fair, reliable and ensure that everything is completed safely and correctly. The customer service I receive by Mike is outstanding! He is upfront, honest and provides a continuum of services, including timely updates, like no other.

Thank you Stephanie!!! Mike is a rockstar, we are so happy to have him on our team. We’re always happy to help, let us know if you ever need anything!

- Bimmer Rescue
5
Bimmer Rescue

I just used Bimmer Rescue for the first time after my car would not start. They fit me in quickly, walked me through the issue, and gave my car a general check covered as part of the diagnoses of the no start issue. If you are looking for a top-notch shop, then bring your car here. If you have owned a BMW for a while then you may be familiar with Mike, the shop manager, and their techs and know these are some of the top guys that use to work at the dealer. You may be paying a higher price than most independent shops per hour but in the end, I know I am paying less since the tech is not learning how to work/diagnose my car while working on it. If you wouldn't want a med student performing heart surgery on you compared to the country's expert, then bring your car here.

Thank you so much James, this review highlights so much about our identity as a shop, our people are the best hands down!!!

- Bimmer Rescue