Richmond BMW and MINI Repair

Great personal customer service and clear communication. Never feel rushed or hurried, when explaining any issues with my mini. Running great!! Thank you!!!

Bimmer Rescue was a great experience for me and my 2006 X3! They responded right away when I made an e-mail appointment and worked with me to find an appointment that worked with my schedule. Because the work needed was extensive and I live 2+ hours away, they provided me with a loaner vehicle, which allowed me to continue on with what I needed to do. They did a thorough assessment of the state of my vehicle and gave me an honest assessment of what work was critical for my safety and what could wait. Kyle was my service rep and he was totally awesome - professional, knowledgeable, patient, and friendly. He kept me informed as my car was worked on and followed up a couple of days after the service was complete to make sure everything was OK. I am completely satisfied with my Bimmer Rescue experience. I was impressed with the quality of service and will certainly return for future service on my X3.

Very thorough inspection and efficient service on initial repairs. Enjoyed the ride service as well. My M5 will be back.

If you are looking for top notch repair and maintenance shop for your BMW, look no further. The Bimmer Rescue team members know what they are doing from regular maintenance, to tricky convertible top repairs (enhancements), to scheduling on-going maintenance and check-ins. Once they conduct a full analysis of the condition of your vehicle, they will help make recommendations and prioritize

This was my first visit to BR.... The staff was great to work with and helpful from start to finish. I will absolutely return in the future.

Great Service! Buying a Mini Cooper from out of state and needed a Prepurchase Inspection. Very friendly and easy to deal with over the phone. Thorough and detailed inspection with plenty of pictures and a good write up of what items needed attention. Would highly recommend.

Excellent customer service and attention to detail. Flexible and willing to work with the customer to ensure they are satisfied. BMW X5 Diesel emissions repair.

If you're a German car afficianado you've found your home. Personal service with personality, they gave me a ride to my meeting and offered to pick me up from my home the next day... And all I was getting was a state inspection! Could not reccomend any more highly.

Fantastic experience once again at Bimmer Rescue. Couldn't pick a better place to have your BMW serviced! Thanks so much to Patrick and the crew!

Incredible, simply put...We just moved to Richmond from Chicago where I had multiple options for good service. BimmerRescue puts them all to shame. Fun, responsible, well priced and extremely meticulous team here that gets it. Kudos