Richmond BMW and MINI Repair

I knew about Bimmer Rescue through my son who owns a BMW. When I bought a used Mini I wanted to get a good baseline on my new-to-me car. My experience was exceptional. They ran a through check and made several recommendations. Their attention to detail and customer service was well beyond what I expected. No, they are not “cheap” but they do deliver including a ride home service and extended warranty and road assistance service as part of the deal. I’ll be back for sure!

Finally a professional car service facility! They know BMW and get it right. I would recommend this facility to anyone who wants their car repair work done by the best. Patrick and the team are great

Very friendly, knowledgeable, and responsive staff. Will definitely return.

Great service, very detail oriented and easy to follow what was needed. Car runs like a beast now!!

Great personal customer service and clear communication. Never feel rushed or hurried, when explaining any issues with my mini. Running great!! Thank you!!!

Bimmer Rescue was a great experience for me and my 2006 X3! They responded right away when I made an e-mail appointment and worked with me to find an appointment that worked with my schedule. Because the work needed was extensive and I live 2+ hours away, they provided me with a loaner vehicle, which allowed me to continue on with what I needed to do. They did a thorough assessment of the state of my vehicle and gave me an honest assessment of what work was critical for my safety and what could wait. Kyle was my service rep and he was totally awesome - professional, knowledgeable, patient, and friendly. He kept me informed as my car was worked on and followed up a couple of days after the service was complete to make sure everything was OK. I am completely satisfied with my Bimmer Rescue experience. I was impressed with the quality of service and will certainly return for future service on my X3.

Very thorough inspection and efficient service on initial repairs. Enjoyed the ride service as well. My M5 will be back.

If you are looking for top notch repair and maintenance shop for your BMW, look no further. The Bimmer Rescue team members know what they are doing from regular maintenance, to tricky convertible top repairs (enhancements), to scheduling on-going maintenance and check-ins. Once they conduct a full analysis of the condition of your vehicle, they will help make recommendations and prioritize

This was my first visit to BR.... The staff was great to work with and helpful from start to finish. I will absolutely return in the future.

Great Service! Buying a Mini Cooper from out of state and needed a Prepurchase Inspection. Very friendly and easy to deal with over the phone. Thorough and detailed inspection with plenty of pictures and a good write up of what items needed attention. Would highly recommend.