Richmond BMW and MINI Repair

These guys know what they're doing! I had 4 control arms replaced on front and rear, and alignment dialed in on my A4, and the handling is super tight now. The real challenge however was in dealing with my warranty company. Even though a complete mess, Kyle stayed on it. Won't even consider going anywhere else in the future. Even got some complimentary swag when I hopped in to go home.

Bimmer Rescue came highly recommended by a friend and I have to say I was very pleased with the service they provided, I had a problem with my headlights but first let me start off by saying I was impress with how clean the facility is and the staff is welcoming, Kyle and Patrick are very knowledgeable, they went over every thing in detail with me before starting the work, they provided me with a loner as well, I did not feel like a customer I feel like family, you can tell the passion they have for helping and pleasing their customers, I was treated with the utmost respect I will be returning.

Great communication on what needed to be fixed. Runs great after. Car needed some love

Balanced analysis, cost conscious

My Mini Cooper "Gracie" has found a new place to get serviced! Thanks for the great service! My first visit won't be my last!!

First visit...Won't be my last!! Needed a new place to get my Mini Cooper serviced and I found it with Bimmer Rescue!! I felt great from the minute I dropped off my car. They graciously worked with my schedule...provided a loaner car and kept me informed all along the way. My "Gracie" has found a new home to get her up and running in tip-top shape! Thanks for the professional service Kyle & Patrick!!

I seriously wish there was a 100 star option. This place is unreal. Full transparency, full care, and full respect. Honestly I’ve never had such a great experience with ANY business EVER. Patrick needs to be a teacher and teach people how business is supposed to be ran. I’m a woman ok, and i know very little about cars except changing my wiper fluid and i think that’s about it. I appreciated first of all getting pictures and explanations why something needed to be done and whether it was urgent or not. I was ripped off last year by a dealership for 2 minor things and a service, so this time I came to Bimmer Rescue for my service. Omg. If that place was a person, I’d give it a giant hug. I’ve had such a great experience that I can’t shut up about it. With everything they do, they have a 3 year warranty on it, AND you get a roadside assistance from them. So many things that a vook could be written about this place. If you have a BMW, Mini, or Audi, DON’T GO ANYWHERE ELSE! Thank you for taking care of Lucy and for giving me a peace of mind. You have gained a lifetime customer.

Great shop! Honest, fast, and high quality.

Had a pre-purchase inspection of a used BMW 2 series convertible. They checked everything, provided a thorough digital report on what needed to be addressed right away and what could wait. Answered my questions. They'll be maintaining the car after I buy it. Highly recommended.

Absolutely positive experience. The detailed total vehicle check-in report identified and made recommendations for previously unknown issues. Kyle was very responsive & patient as I weighed the decision to proceed over several days. A 2002 325i worth bringing back to life. The entire staff is friendly and professional - who would guess that the following week, Gareth, whom I saw just once in the parking lot, would recognize & approach me in public to say hello and ask how the car was driving. 5 Stars!