RICHMOND GERMAN AUTO REPAIR

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Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Professional, courteous, efficient, personable and friendly service ‘Small Business’ values with ‘Big Business’ technology and knowledge

5
Bimmer Rescue

Very professional and friendly service

5
Bimmer Rescue

4
Bimmer Rescue

5
Bimmer Rescue

Always easy to be nice when it all goes well, had a miss quote and Bimmer Rescue honored their word to me and provided a service car. I stand by those who show their principles when the going gets tough or not in their favor..its called Character and they have plenty..Military tradition here as a veteran myself..it shows :-)

Thank you Carlos, A wise man one said it's not how you fall off the horse but how you get back on. Thank you for your trust in us, we are always here for you, and thank you for your service to our country!

- Bimmer Rescue
5
Bimmer Rescue

Bimmer Rescue is the best car service I have ever used. Thank you for your consideration of your clients. Providing a loaner when needed, providing to and from deliver to your shop at my convenience, having coffee and snacks available, and having the most polite employees are just a few reasons for using your car service. The bonus is that you do wonderful work at a reasonable price and promptly! Thank you!

5
Bimmer Rescue

I took my Toyota RAV4 in because the touch screen on the audio system was no working properly. I had an extended warranty through Car Max. The people at Bimmer Rescue were great working w the warranty company and Car Max to get a refurbished panel. I really appreciated the time and care they showed to get my vehicle back to me in time for a road trip I had planed. Everyone I dealt was wonderful and careful to follow COVID procedures. They are really great. I will be back.

Thank you Madeline! We are always here to help you, have a great fall!

- Bimmer Rescue
5
Bimmer Rescue

I was very pleased with both the service and customer service experiences. Their new receptionist and Jared took great care of me. The receptionist gave me a tour of the shop, pointed out the team members and told me about their areas of expertise and how they all work together to get the job done. The use of technology to tell me what went on with my car was awesome. A very nice touch. Overall, my first visit exceeded expectations. Great job Bimmer Rescue!

Fantastic Mario, I am so glad you enjoyed your experience!

- Bimmer Rescue
5
Bimmer Rescue

This was my second time with Bimmer Rescue and I couldn’t be more happy and satisfied! I wish that I had not detoured to other repair shops and the BMW dealership in between! Bimmer Rescue team is very professional, friendly, and proactive! They are very transparent and honest about the diagnostics and will recommend the services as per the priority and severity that is genuine keeping customer satisfaction and your Bimmer health as their primary concern! Thank you so much again for the phenomenal service! I am never going to any where else again for my Bimmer! A++++++. Highly recommended

Thank you for your review Kshitij! You and your 328i are always welcome, have a great fall and we'll see you for your next service!

- Bimmer Rescue
5
Bimmer Rescue

Thanks Desiree! Have a great fall, we wish you and your family the best

- Bimmer Rescue
Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.