Richmond BMW and MINI Repair

Top notch professionals! This is an exceptional organization by any standard. There is a "genuine" concern for the customer and their needs not only limited to your car but to you needs. Having owned and run several large companies I may be even more sensitive to customer service than most and this is a fine group of people that seem to instinctively have the "servants heart" attitude. Leadership looks for these people as this is more a character trait than a learned approach to customer interaction. Bimmer did rescue me and I would recommend them to family, friends, anyone who wants fair and responsible experience.

A Huge shout out and Mega Thank you to Patrick and the Bimmer Rescue family! They recently hosted an art show for me! Talk about being treated like a Queen! Wow! Is all I can say! I haven’t had an experience from “strangers” ever in my lifetime that has made me feel like “Family” ! They definitely take care of everyone with good care and compassion! They are absolutely the Best Place in town!

Best BMW specialists anywhere!

Very professional, knowledgable and friendly. Even though my warranty has not yet expired, I am thrilled to be moving my car care to them (and from the local dealership).

Had a cranking issue with my BMW X5 (days after allowing another mechanic service it). I contacted Bimmer Rescue by phone late Thursday evening and talked with Anna, who was very pleasant in listening and agreeing to look at my vehicle that day! Early the following day, Bimmer Rescue had located and narrowed down the issue, contacted me to share, and had it completed by the end of following business day. The service and professionalism of the staff was nothing less than stellar. I would definitely recommend Bimmer Rescue to anyone looking for a business that's courteous, respectable, and customer focused. I will definitely be doing business with them again! #excellentservice #customerfocused

No matter What level of service you need for you BMW, Bummer Rescue has you covered. And that same professional attention and detail the Techs provide to your baby is carried over to You. These are real car people who know what it feels like when you've got a bimmer (or Audi) that needs attention. The front end staff are amazing, the shop is complete and clean, and the prices beat the dealership while giving you better-than-dealership and service. Beyond professional.

Quick Oil change in and out

As usual excellent service. Keeping a higher mileage Beemer is hard and the folks at Bimmer Rescue keep the beast running.

First impression is everything at Bimmer Rescue it was great service from the moment they answered the phone Rik was pleasant informative and knowledgeable and I would highly recommend them over any other garage

I had a wonderful first time experience at Bimmer Rescue! Rick was very gracious, knowledgeable, and courteous. He is very personable and made me feel valued as a customer. I am very happy with the results, and will gladly recommend BR to my friends. Also, everyone that works there seems very happy and I think that speaks volumes .