Richmond BMW and MINI Repair

Outstanding team, service and pricing. Why would you ever set foot in any local dealership for service when these guys exist?

Kyle and the rest of the Bimmer Rescue staff showed exemplary professionalism, very knowledgeable, and great customer service. This was the first time I had any type of service done to my Audi A6 outside of the dealership and I felt hesitant. Not anymore, Bimmer Rescue has definitely gained a new customer.

First time using Bimmer Rescue and was impressed with how thorough and open both Kyle and Patrick were. Love the online car history with prioritized items that need work. And so many photos to back up the recommendations. I will be back for sure

I've used Bimmer Rescue on a few occasions and when there was a big ticket item that needed to be addressed, I felt comfortable taking it back. Let me see if I can provide my input without writing a novel and sounding like I was paid for my review (which I wasn't I promise!). First, when you meet Patrick, or any one there, you will experience a professional but very comfortable and friendly environment. I feel as much a friend as a customer. For the work on my car, I needed to leave it for several days to get the work done and I'm not sure many places outside of a large dealership can - or will - provide the transportation options and and communications Bimmer Rescue does. When the work was being performed and I had detailed questions about the work, one of the great techs took the time to walk me through things. When another issue, that was masked by the original issue, arose shortly after the initial work, Patrick was very accommodating to get that taken care of quickly and was fair on the price. The great thing is when I've had basic maintenance/wear and tear work done, the approach and feeling was the same. How much the repair costs doesn't impact the level of personal service. While there are other places to work on your BMW, I doubt they can provide the level of service and personal touches that Bimmer Rescue does.

Fantastic shop, great people, and extremely qualified techs. Honest shop that will tell you exactly what you need and what can wait. Would definitely recommend to everyone. Slightly more expensive than the dealership but you get a much greater quality of work from their certified techs. I brought my 328i and my gf’s X1 in for vehicle checkups and required service light on.

These guys are the best. Honest, and thorough. I won’t take my BMW anywhere else.

Got my brakes replaced and an oil change with no problems what so ever. Used one of their loaner vehicles with no issues. Straight up and honestly run shop which is hard to find these days. Highly recommended!

These guys are awesome. Found them on the interwebs after being dissatisfied multiple times with the local stealership. They been caring for my 07 530 for the last 5 years during which time they've expanded a lot to provide loaners for when cars are in for a long time & roadside assistance service plus other services. They really take the time to do the job right,keeping a car for extended length of time to figure out the problem. If you want to have a job done correctly, not have unnecessary repairs foisted upon you by a large company and support a local business, this is your place. If you are looking for bargain basement prices for repairs, you probably shouldn't be driving a BMW.