RICHMOND GERMAN AUTO REPAIR

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Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

My review is not about cars but about the willingness of the Bimmer rescue team to come to the rescue for healthcare professionals in a time of need. As a periodontist going back to work during Covid, my colleagues and dental team were in need of face shields which fit over our glasses and magnification we use for all of our treatment. I heard about Bimmer rescue donating these visors and shields to the frontline hospital workers. I contacted Patrick and he immediately had shields for my dental team. WIth these masks I feel both our patients and staff are safe. Thanks to the Rescue team

4
Bimmer Rescue

Thank you for the review Lee!

- Bimmer Rescue
5
Bimmer Rescue

Thank you Adrian, we are always happy to help you with your Mini!

- Bimmer Rescue
5
Bimmer Rescue

Repaired a headlight. Answered all my questions, quick turnaround to complete the work. Their technicians always do great work but what sets them apart is how their front office helps with all the other logistics - loaners, pick up, drop off, appt times. They do an incredible job of accommodating busy schedules. Great folks to work with!

Thank you Jeanine! I'm so glad you enjoyed our service. We're always here to help, just let us know when you need service again!!

- Bimmer Rescue
5
Bimmer Rescue

Thanks Carl and congrats on the new family member!

- Bimmer Rescue
5
Bimmer Rescue

I've been a repeat customer of Bimmer Rescue for several years now and intend to remain one as long as I'm driving German! The staff are all friendly and professional and make you feel at ease while talking to them. I'm always seen promptly on arrival and there are no long waits. After an inspection is performed, you receive a list of potential work items that is graded on urgency. It's helpful to have insight into what's critical and what isn't; it's also useful to see what work might be due in the next 12 months so there are fewer surprises. Everything is available for review online and it helps make the process really streamlined. There is no high pressure phone call to have you commit to different jobs. The team is always great about getting me a ride share while the work is being done and I've never had a problem with the car not being ready when it was promised. A+ operation all the way around!

Thank you for the 5 star Cliff!!

- Bimmer Rescue
5
Bimmer Rescue

Brought my Z3 here for inspection and “health check”. Was impressed from moment one! Thorough is the word to describe them. Top notch organization. I will be back.

Thanks Ralph! We appreciate you choosing us and sharing these kind words!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the review Henry! The next time you need help with your 325i we're here!

- Bimmer Rescue
5
Bimmer Rescue

Excellent customer service and very detailed on the repairs. I would recommend this place to anyone that wants quality service. Rick is top notch with his service

Thanks Matt! Rick is awesome. Drive safe!

- Bimmer Rescue
5
Bimmer Rescue

I previously took my 2014 BMW to the dealerships for all maintenance. I am glad to have found Bimmer Rescue. The team were great to deal with, offering free pickup of my vehicle and a free loaner while the serviced the car. The provided updates and recommendations for service, and performed the work and a fair price. I will definitely use Bimmer Rescue going forward for all my BMW services.

Thanks Nick, we’re glad to have helped you today, we’re always here if you need us!

- Bimmer Rescue
Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.