Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Had one of the best car servicing experiences over the past 25 years! Patrick and the Team were quick at setting up an appointment, provided me a loaner car, clearly communicated what will be done on the vehicle, provided me a thorough, with pictures, report of what needs to be addressed soon, reasonably priced estimates and out the door in a quick but safe fashion! What else is there to say! Bring your BMW and for that matter any other vehicle to them for an honest and thorough job.

5
Bimmer Rescue

I went to Bimmer Rescue after a recommendation from a friend for a quick oil change and tire rotation. They communicated quickly and effectively getting me an appointment almost immediately. My car had needed a couple new tires for months, so after a quick assessment of my vehicle Rick took the time to explain how important it was to get them changed and even comped my oil change and tire rotation so I could get the tires. I felt comfortable and trusting of the whole process and had my car back in 2 days. I would recommend them to anyone and can’t say enough great things about their character and work. Absolutely phenomenal service!! Thanks again y’all!

5
Bimmer Rescue

Came to Bimmer Rescue for a second opinion about possible work my car needed and they saved me thousands that the dealer wanted to charge me. 10/10 recommend

Thank you Patrick! I'm glad our team was able to help you out, we're always here for you if you need us!

- Bimmer Rescue
5
Bimmer Rescue

When I want the job done right on my BMW I never go any place else. These folks personify professional service.

Thank you Jason! It is our pleasure to work with you. Thank you for your insightful conversations, we are always happy to have you around. Drive safe!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the review Andy!

- Bimmer Rescue
5
Bimmer Rescue

To put it simply; these guys are real mechanics, not parts replacers. That may not mean much to the under forty crowd, but that’s pretty much what you get at a lot of dealerships, plus you don’t have to deal with a lot of “attitude”.

Thanks Thomas, we're glad you like our style! We're always here to help you!

- Bimmer Rescue
5
Bimmer Rescue

The staff is awesome!!!!

Thanks Lee! We love working with you on your M4, have a great spring, be safe out there!

- Bimmer Rescue
5
Bimmer Rescue

My experience is with my 2008 1-series that I adopted from my sister. I knew there was a lot of work to get done, and these guys broke it down for me and assessed what should be done right away and what could wait. The staff was very professional and honest about the time frame and the cost. They offered me a loaner, and kept me in the loop for the process. The work was done correctly and in a timely manner. I ended up getting my car detailed as well and that part was the part that blew me away! I do not recognize this car! For a 12 year old car it looks brand new, inside, and under the hood! Now detailing will be a part of everything I get done, and there is lots more to do..of course. Final say: These guys are rockstars! You won't be disappointed. (And if you are, they will go way above and beyond to make it right!!!)

THANK YOU Raya, you're the best. We're so glad to be your shop!

- Bimmer Rescue
5
Bimmer Rescue

Bimmer Rescue is hands down one of the premier shops in RVA to take your BMW, Mini, or Audi to. The team (lead by Patrick and Rick) are top notch in professionalism, thoroughness, and kindness. Its a refreshing approach to vehicle maintenance and repair, and I appreciated their transparency in every step of the process. From keeping in touch, to a courtesy vehicle, to coordinating repairs with my existing warranty provider, this shop goes above and beyond in every aspect of service possible. I liken the experience to the "Chick Fil A Model for Cars", and they consistently deliver. This is the only shop I'll go to in RVA, and I appreciate both their mission and the opportunity to support a great shop!

THANK YOU Christian, this means a lot to us. We really appreciate your continued trust in our company, we're here for you and your family when you need us next!

- Bimmer Rescue
5
Bimmer Rescue

Highlights they ask...hmmm...clean shop...polite staff...they give back to their community especially so with the COVID-19 pox as they are making masks/shields for first responders and nurses. They use technology well to explain their assessments. I so enjoyed Patrick and Rick today. When the World reopens I hope to stop by and have coffee with them. Genuine folks.

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