Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Thank you Rick and Anna!

No problem Makenna, we're always here for you and your car!

- Bimmer Rescue
5
Bimmer Rescue

Always a great experience with Bimmer rescue! Free loaner and quick turn around on repairs.

Thanks Doug! We're always here to help!!

- Bimmer Rescue
5
Bimmer Rescue

The customer service and service was above and beyond my expectations. Anna is awesome, very personable, I’m bad at remembering names, so me remembering her name should speak volumes. Outstanding Bimmer. Please expand your brand of cars you service. You would definitely be my shop of choice.

Awesome Emmanuel, Anna is a Rockstar, and she was so happy to see what you wrote about her. Thank you for choosing us, we're always here to help you!!

- Bimmer Rescue
5
Bimmer Rescue

The Bimmer Rescue team is second to none in my book. They’ve kept our manual wagon and my Jetta going strong, and me ulcer-free. I trust them implicitly.

Thank you Chris!!! We’re love that you chose to share this!!! We’ve always got your back!

- Bimmer Rescue
5
Bimmer Rescue

Knowledgeable, very accommodating, and outstanding customer service.

Thank you Kynan, we really appreciate you. Have a great day!!

- Bimmer Rescue
5
Bimmer Rescue

Could not ask for a more complete shop.I was kept up todate on work done and what was unessessary.Rick was very informative and helpful.You have found a long time customer.I would recommend Bimmer Rescue completely.

5
Bimmer Rescue

Really chill place to be in. They fixed all the major problems and maintenance needed for my 135is. There was a little miscommunication on a certain part that was required and ordered but wasn’t mentioned in the initial quote for the maintenance. The part was a little pricy but it wasn’t a big deal as it needed to be done either way. This place was a little premium for me personally as I don’t necessarily make “BMW owner money”, but definitely worth it to leave it to professionals for less headaches in the future. REALLY awesome they provided a rental car service too, especially since I lived and worked 2 hours away and they needed a couple days to work on the car. Definitely will be back in the future for the last few minor maintenance needed for the car. Anna was very helpful and cheerful during the whole process.

Thank you Andrew, we’re so glad you enjoyed our service, we’re always here to help!!!

- Bimmer Rescue
4
Bimmer Rescue

I was quite pleased with the customer service interaction. The staff was very knowledgeable and detailed. I will be returning for all future services.

Thanks Mario! We’re so glad you enjoyed our shop!!!

- Bimmer Rescue
5
Bimmer Rescue

I was in search of place to take care of my VW Jetta that was more convenient to where I lived, trustworthy, fair pricing and great service. Is that too much to ask? Seems so sometimes. But, I found it in Bimmer Rescue! Patrick, Rick, Kyle and Ava are all super and work as a team at the front of the house. One of the things I really appreciate is the online report with photos they text after doing a thorough check. They take time to explain, talk it over, and then I decide how to proceed with their complete attitude that I'm an adult and will make the right decision for myself. I've never been disappointed with the quality of the work. Another big one for me is that they quickly and easily provide transportation to and from my office with a loaner car or Uber ride at no additional charge. In short, Bimmer Rescue has rescued me from shotty work and service for my car! Thank you!

Thank you Mary! We feel that it's our responsibility to show the world that auto repair CAN BE BETTER! Listening and educating our clients is one of the big ways we do that and i'm so glad you picked up on it. Enjoy your car, and drive safe!

- Bimmer Rescue
5
Bimmer Rescue

Thank you! My Mini runs so much better! Thanks Rick and Anna for the extra care💕

Thanks Kate, we appreciate your kind words, we’re so glad we were able to help, see you next time!

- Bimmer Rescue
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