RICHMOND GERMAN AUTO REPAIR

Service is excellent! Ian took his time to explain in simple terms. THANK YOU!

Truthfully any auto repair shop comes down to competence of the mechanics and the service people. Getting service done here is like having a friend as a mechanic. Skipp and Ian could not be easier to work with. Knowledgeable, friendly and very good at explaining what’s going on with my vehicle. I also like the update motive that they send out after inspecting my vehicle before they begin working. Photos to help explain what they looked at is a great touch.

Had a sudden suspected oil leak - they got me in fast, even having a lot on their plate. Very thorough, concerned, professional, and honest. Shouldn't have to say that really (IMHO) but I've been burned elsewhere. Turned it around fast too, give the service required! Great job, thanks guys!

Quick, efficient service. Plan on it being my preferred service center for my BMW.

Ian and Skip are both incredibly nice and really go the extra mile for their customers. They paid for an Uber to drive me back to my home after I dropped off my car, provided a reliable loaner car so i could get around and even helped me when my car seat was giving me trouble. They also gave me a discount. I am very satisfied will definitely be going back.