RICHMOND GERMAN AUTO REPAIR

These guys are great. They clearly communicate with you about the work being done or that they recommend. They act more as partners with respect to how to maintain your vehicle.

Everything went as planned, everyone was very professional and explained what was being done to my car.

This was my very first visit to Bimmer Rescue. My '17 GLE 63 AMG S needed an oil change and I wanted to explore other options besides the Mercedes dealer. Skip answered the phone welcoming me to the shop. After obtaining some vehicle details he was able to fit me in the very next day. I sincerely appreciate the professionalism, transparency and the ease of conversation to ensure my vehicle was taken care of the right way! I am so glad I took a chance, certainly will continue to be a customer of Bimmer Rescue. Thank you team for the accommodation and taking care of my AMG! I highly recommend you give them an opportunity to work on your treasured vehicle!

The most friendly and knowledgeable staff. I won't go anywhere else.

Everyone here has been top notch! Long story short, we rescued a 2008 Mini Cooper Clubman that needed a lot of love. They send a detailed, descriptive, and honest health report after thoroughly inspecting EVERYTHING. The report indicates issues that need immediate attention, the things that should be done, but not necessarily right away, and items that are right as rain (think red light, yellow light, green light). They took their time explaining in person and over the phone of our options after many technicians had consulted. We are very pleased and extremely happy that Zora is getting the attention and care she needs to be zipping around again! Big Thank You to Ian, Skip, and Dominic for making us feel at ease/comfortable and welcome. We highly recommend this shop...these folks are doing it right! -J & J