Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Very thorough report complete with relevant vehicle pictures. The report also included tutorial videos on particular areas of the car. They take into consideration your future plans for the car and prioritize items requiring attention. They use your prior service records in the evaluation process. Easy to work with and professional.

5
Bimmer Rescue

My car broke down driving up from Georgia to Maryland and Bimmer rescue came to the rescue. They did everything possible to get me back on the road as soon as possible for the best price. The shop is one big happy family And is ready to help anyone that comes in for repairs! 5 stars for this shop! Very clean and everyone is super friendly :)

5
Bimmer Rescue

Car fixed! Great folks! Well done!

Thanks Douglas!!! Happy holidays to you!!!

- Bimmer Rescue
5
Bimmer Rescue

You’re the one

Thank you for the review Adam, we're always here to help you with that wagon!

- Bimmer Rescue
5
Bimmer Rescue

Splendid service and always in time. Flexibility to provide me with a lease car during the day so I didn’t had to modify my work schedule.

Thanks Alfredo!! We have been glad to take care of your family over the years, here's to many more. Have a great day!

- Bimmer Rescue
5
Bimmer Rescue

Great art show, have a wonderful time.

Thanks Alice! I'm so glad you enjoyed our art opening for Kandi Rasnake, she did a wonderful job. If you ever meet an artist you think deserves an art opening send them our way!

- Bimmer Rescue
5
Bimmer Rescue

Top notch professionals! This is an exceptional organization by any standard. There is a "genuine" concern for the customer and their needs not only limited to your car but to you needs. Having owned and run several large companies I may be even more sensitive to customer service than most and this is a fine group of people that seem to instinctively have the "servants heart" attitude. Leadership looks for these people as this is more a character trait than a learned approach to customer interaction. Bimmer did rescue me and I would recommend them to family, friends, anyone who wants fair and responsible experience.

Thank you SO MUCH Terry for this heartfelt review. This means so much to us. We are always here to Rescue you again, let's make it preventative maintenance next time!!

- Bimmer Rescue
5
Bimmer Rescue

A Huge shout out and Mega Thank you to Patrick and the Bimmer Rescue family! They recently hosted an art show for me! Talk about being treated like a Queen! Wow! Is all I can say! I haven’t had an experience from “strangers” ever in my lifetime that has made me feel like “Family” ! They definitely take care of everyone with good care and compassion! They are absolutely the Best Place in town!

5
Bimmer Rescue

Best BMW specialists anywhere!

5
Bimmer Rescue

Very professional, knowledgable and friendly. Even though my warranty has not yet expired, I am thrilled to be moving my car care to them (and from the local dealership).

Thank you Sharon! We are always here for you, just call us up!!

- Bimmer Rescue
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