Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Best BMW specialists anywhere!

5
Bimmer Rescue

Very professional, knowledgable and friendly. Even though my warranty has not yet expired, I am thrilled to be moving my car care to them (and from the local dealership).

Thank you Sharon! We are always here for you, just call us up!!

- Bimmer Rescue
5
Bimmer Rescue

Had a cranking issue with my BMW X5 (days after allowing another mechanic service it). I contacted Bimmer Rescue by phone late Thursday evening and talked with Anna, who was very pleasant in listening and agreeing to look at my vehicle that day! Early the following day, Bimmer Rescue had located and narrowed down the issue, contacted me to share, and had it completed by the end of following business day. The service and professionalism of the staff was nothing less than stellar. I would definitely recommend Bimmer Rescue to anyone looking for a business that's courteous, respectable, and customer focused. I will definitely be doing business with them again! #excellentservice #customerfocused

5
Bimmer Rescue

No matter What level of service you need for you BMW, Bummer Rescue has you covered. And that same professional attention and detail the Techs provide to your baby is carried over to You. These are real car people who know what it feels like when you've got a bimmer (or Audi) that needs attention. The front end staff are amazing, the shop is complete and clean, and the prices beat the dealership while giving you better-than-dealership and service. Beyond professional.

Thank you Scott!!! This is an awesome review, thanks for taking time out of your day to write it!!! We’re always here to help you.

- Bimmer Rescue
5
Bimmer Rescue

Quick Oil change in and out

Thanks for the 5 star! We’re always here when you need us!

- Bimmer Rescue
5
Bimmer Rescue

As usual excellent service. Keeping a higher mileage Beemer is hard and the folks at Bimmer Rescue keep the beast running.

Thanks Ranjan! Maximizing the value of your car is our job! We appreciate the kind words!!!

- Bimmer Rescue
5
Bimmer Rescue

First impression is everything at Bimmer Rescue it was great service from the moment they answered the phone Rik was pleasant informative and knowledgeable and I would highly recommend them over any other garage

Thanks Ray!!! We’re always here for you, just come on in!!

- Bimmer Rescue
5
Bimmer Rescue

I had a wonderful first time experience at Bimmer Rescue! Rick was very gracious, knowledgeable, and courteous. He is very personable and made me feel valued as a customer. I am very happy with the results, and will gladly recommend BR to my friends. Also, everyone that works there seems very happy and I think that speaks volumes .

5
Bimmer Rescue

Great customer service from the moment you step a foot in there. Kyle and Rick were top notch guys to work with. Price is comparable to other shops.

Thank you for this review Igor!!! We're always here to help you with your M3!

- Bimmer Rescue
5
Bimmer Rescue

Kyle was extremely helpful with information and advice concerning the demise of my daughter's MINI, despite the fact that it resulted in zero repair work for Bimmer Rescue. He was very honest in his assessment of her. At situation and pointed us in the right direction.

Thank you Nancy, we never like being the doctor who bears bad news, but the silver lining is that when you find a replacement Mini, we'll be here to keep it in tip top shape! We're always here to help!

- Bimmer Rescue
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