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Richmond BMW and MINI Repair

Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Very thorough inspection and efficient service on initial repairs. Enjoyed the ride service as well. My M5 will be back.

Thanks, Jim. We appreciate you and look forward to seeing you next time!

- Bimmer Rescue
5
Bimmer Rescue

This was my first visit to BR.... The staff was great to work with and helpful from start to finish. I will absolutely return in the future.

Thank you for placing your trust in us, John. We look forward to seeing you next time!

- Bimmer Rescue
5
Bimmer Rescue

Great Service! Buying a Mini Cooper from out of state and needed a Prepurchase Inspection. Very friendly and easy to deal with over the phone. Thorough and detailed inspection with plenty of pictures and a good write up of what items needed attention. Would highly recommend.

Thanks Tim! I'm really glad you liked our process, we work so hard at it! We're always here if you need us, drive safe!

- Bimmer Rescue
5
Bimmer Rescue

Excellent customer service and attention to detail. Flexible and willing to work with the customer to ensure they are satisfied. BMW X5 Diesel emissions repair.

Thank you for the review Scot, and thank you for the great conversation yesterday, it's so great to get positive feedback from our clients!

- Bimmer Rescue
5
Bimmer Rescue

If you're a German car afficianado you've found your home. Personal service with personality, they gave me a ride to my meeting and offered to pick me up from my home the next day... And all I was getting was a state inspection! Could not reccomend any more highly.

Thank you for this review Jason!!! We enjoyed the conversation and we love your car! We’re always here, let is know if you need anything.

- Bimmer Rescue
5
Bimmer Rescue

Fantastic experience once again at Bimmer Rescue. Couldn't pick a better place to have your BMW serviced! Thanks so much to Patrick and the crew!

It's our pleasure Brandon, we are basically in love with every one of your cars! Drive safe!

- Bimmer Rescue
5
Bimmer Rescue

Incredible, simply put...We just moved to Richmond from Chicago where I had multiple options for good service. BimmerRescue puts them all to shame. Fun, responsible, well priced and extremely meticulous team here that gets it. Kudos

Thank you so much, Phil. :-) We appreciate you for sharing the good news about our team.

- Bimmer Rescue
5
Bimmer Rescue

The guys a Bimmer Rescue seem to know what they are doing. I took my X5 Diesel there after trying several other indy shops and the local dealership. Kyle and the rest of the team made me feel welcome and a part of the process. Before doing any repairs they went over the car and provided me with a health check report indicating what issues I might have. Only then did they provide me with a quote for the work that I wanted to have done. The free loaner car was a big plus as well. They fixed my car and while the work was not inexpensive, they made me feel like I was getting work the work done for a reasonable price.

Thank you Jeff!!! We really appreciate this review. We're so glad you chose our shop and we're happy that you valued the services that we work so hard every day to provide. You're always welcome in our shop, stop by for a cup of coffee any time!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the 5 star Patrick! See you at your next service.

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the 5 star Kevin!!! I'm so glad we found your license, see you at your next service!

- Bimmer Rescue