Richmond BMW and MINI Repair

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Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Very friendly and speedy. I think they may be better than the dealership especially on pricing. Service is fantastic!

Thank you Sha! It was a pleasure working with you and your 5 series, you are always welcome. Have a wonderful and safe holiday!

- Bimmer Rescue
5
Bimmer Rescue

I’ve been bringing my 2013 X5 to the team at Bimmer Rescue for a few years now. They always do great work and are a pleasure to work with. All recommendations are thoroughly explained so I always know if I’m making the right decisions. If you’re looking for a place that will take great care of your BMW and will treat you like a valued client, then bring it to Bimmer Rescue.

Thanks Dan, we really appreciate this. We are always here for you, have a wonderful holiday!

- Bimmer Rescue
5
Bimmer Rescue

Professional, courteous, efficient, personable and friendly service ‘Small Business’ values with ‘Big Business’ technology and knowledge

5
Bimmer Rescue

Very professional and friendly service

5
Bimmer Rescue

4
Bimmer Rescue

5
Bimmer Rescue

Always easy to be nice when it all goes well, had a miss quote and Bimmer Rescue honored their word to me and provided a service car. I stand by those who show their principles when the going gets tough or not in their favor..its called Character and they have plenty..Military tradition here as a veteran myself..it shows :-)

Thank you Carlos, A wise man one said it's not how you fall off the horse but how you get back on. Thank you for your trust in us, we are always here for you, and thank you for your service to our country!

- Bimmer Rescue
5
Bimmer Rescue

Bimmer Rescue is the best car service I have ever used. Thank you for your consideration of your clients. Providing a loaner when needed, providing to and from deliver to your shop at my convenience, having coffee and snacks available, and having the most polite employees are just a few reasons for using your car service. The bonus is that you do wonderful work at a reasonable price and promptly! Thank you!

5
Bimmer Rescue

I took my Toyota RAV4 in because the touch screen on the audio system was no working properly. I had an extended warranty through Car Max. The people at Bimmer Rescue were great working w the warranty company and Car Max to get a refurbished panel. I really appreciated the time and care they showed to get my vehicle back to me in time for a road trip I had planed. Everyone I dealt was wonderful and careful to follow COVID procedures. They are really great. I will be back.

Thank you Madeline! We are always here to help you, have a great fall!

- Bimmer Rescue
5
Bimmer Rescue

I was very pleased with both the service and customer service experiences. Their new receptionist and Jared took great care of me. The receptionist gave me a tour of the shop, pointed out the team members and told me about their areas of expertise and how they all work together to get the job done. The use of technology to tell me what went on with my car was awesome. A very nice touch. Overall, my first visit exceeded expectations. Great job Bimmer Rescue!

Fantastic Mario, I am so glad you enjoyed your experience!

- Bimmer Rescue
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