Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

Splendid service and always in time. Flexibility to provide me with a lease car during the day so I didn’t had to modify my work schedule.

Thanks Alfredo!! We have been glad to take care of your family over the years, here's to many more. Have a great day!

- Bimmer Rescue
5
Bimmer Rescue

Great art show, have a wonderful time.

Thanks Alice! I'm so glad you enjoyed our art opening for Kandi Rasnake, she did a wonderful job. If you ever meet an artist you think deserves an art opening send them our way!

- Bimmer Rescue
5
Bimmer Rescue

Top notch professionals! This is an exceptional organization by any standard. There is a "genuine" concern for the customer and their needs not only limited to your car but to you needs. Having owned and run several large companies I may be even more sensitive to customer service than most and this is a fine group of people that seem to instinctively have the "servants heart" attitude. Leadership looks for these people as this is more a character trait than a learned approach to customer interaction. Bimmer did rescue me and I would recommend them to family, friends, anyone who wants fair and responsible experience.

Thank you SO MUCH Terry for this heartfelt review. This means so much to us. We are always here to Rescue you again, let's make it preventative maintenance next time!!

- Bimmer Rescue
5
Bimmer Rescue

A Huge shout out and Mega Thank you to Patrick and the Bimmer Rescue family! They recently hosted an art show for me! Talk about being treated like a Queen! Wow! Is all I can say! I haven’t had an experience from “strangers” ever in my lifetime that has made me feel like “Family” ! They definitely take care of everyone with good care and compassion! They are absolutely the Best Place in town!

5
Bimmer Rescue

Best BMW specialists anywhere!

5
Bimmer Rescue

Very professional, knowledgable and friendly. Even though my warranty has not yet expired, I am thrilled to be moving my car care to them (and from the local dealership).

Thank you Sharon! We are always here for you, just call us up!!

- Bimmer Rescue
5
Bimmer Rescue

Had a cranking issue with my BMW X5 (days after allowing another mechanic service it). I contacted Bimmer Rescue by phone late Thursday evening and talked with Anna, who was very pleasant in listening and agreeing to look at my vehicle that day! Early the following day, Bimmer Rescue had located and narrowed down the issue, contacted me to share, and had it completed by the end of following business day. The service and professionalism of the staff was nothing less than stellar. I would definitely recommend Bimmer Rescue to anyone looking for a business that's courteous, respectable, and customer focused. I will definitely be doing business with them again! #excellentservice #customerfocused

5
Bimmer Rescue

No matter What level of service you need for you BMW, Bummer Rescue has you covered. And that same professional attention and detail the Techs provide to your baby is carried over to You. These are real car people who know what it feels like when you've got a bimmer (or Audi) that needs attention. The front end staff are amazing, the shop is complete and clean, and the prices beat the dealership while giving you better-than-dealership and service. Beyond professional.

Thank you Scott!!! This is an awesome review, thanks for taking time out of your day to write it!!! We’re always here to help you.

- Bimmer Rescue
5
Bimmer Rescue

Quick Oil change in and out

Thanks for the 5 star! We’re always here when you need us!

- Bimmer Rescue
5
Bimmer Rescue

As usual excellent service. Keeping a higher mileage Beemer is hard and the folks at Bimmer Rescue keep the beast running.

Thanks Ranjan! Maximizing the value of your car is our job! We appreciate the kind words!!!

- Bimmer Rescue
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