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RICHMOND GERMAN AUTO REPAIR

Reviews

Hear What Our Clients Have to Say

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

 
4
Bimmer Rescue

Knowledgable mechanic who can present a wide variety of options. We brought a MINI there and ultimately decided it wasn't worth the cost of fixing everything. They worked with us get it in salable condition. They aren't cheap, but good work seldom is.

5
Bimmer Rescue

We've had nothing but great experiences with Patrick and the gang at Bimmer Rescue. Sounds weird, but we went looking for a shop before we bought our vintage car. So, we're driving a vintage BMW because we met Patrick first and knew we'd found a shop we could count on. Bimmer Rescue has really helped us sort the vehicle out and work out a plan for keeping it running. Great communication. Great wrenching. And just fun folks to deal with. Thanks guys!

Thanks a lot John, we love what you've done with the car, I'd say it's one of the cleanest, closest to new E30's out there!

- Bimmer Rescue
5
Bimmer Rescue

Great place in all aspects. Will only be serving my car at Bimmer Rescue! They are truly a BMW Doctor.

5
Bimmer Rescue

We have a 1999 Z3 and it only had 40,000 miles on it. My wife loves the car and wanted to drive it for another 10 years so we decided to spend some money on it to get into very good condition. After we reviewed the available BMW service alternatives we settled on Bimmer due to their specialization on BMW's and the good reviews. We are very pleased with our choice. After an evaluation of the car they shared with us a list of items starting with safety and progressing to cosmetic, at the other end of the scale, which we should consider, and suggested alternatives which would save us money. All of the work was done well: on time; and at the agreed upon price (they even threw in a few things for free). They are honest, competent, fair, and a pleasure to deal with.

Charles, thanks again for trusting us with your BMW, you and your wife were a pleasure to deal with, our team really enjoyed making the car new again!

- Bimmer Rescue
5
Bimmer Rescue

Fair, honest, and competent. What more can I say?

5
Bimmer Rescue

I recently purchased a 2001 BMW 330xi with 95k miles. The car was 13 years old and needed some work. Buying a used auto is stressful enough, and taking a BMW into the dealership is out of the budget. Bimmer Rescue did a full inspection of the vehicle that allowed me to have a running list of all the things that are bad or need fixing in the near future. They allowed me to fix the most important things first, at a fraction of the cost BMW would charge. This running list will help me keep the resale value of the car up, and gives me confidence in the functionality of the car. It is important to note that they use OEM parts, and dont skimp on the small things. They are courteous, patient, and finished the work quickly. I would recommend them strongly, especially for the BMW enthusiasts among us

Thanks for the review Matthew!

- Bimmer Rescue
5
Bimmer Rescue

First and foremost, I want to state that owner Patrick McHugh may be the most honest, honorable, respectful, and professional BMW shop owners in the USA. My daughter moved to Richmond with her new job from San Antonio, Texas. Shortly after her arrival, she began to have problems with her 2004 325i overheating. Patrick gave the car a complete check up to find out that the car needed a new headgasket. Patrick was kind enough to put her car in storage until my daughter decided what she wanted to do. Well, she decided to sell the car and purchase a newer one. During the interim of about one month, Patrick placed two for sell ads in his facebook account and another site. During that period of time, Patrick stored my daughter's car free of charge. Shortly thereafter, someone saw the ad, made an offer and we sold the car. Simply stated, Patrick cared enough to help out a young lady, my daughter, who was very from home. I have two(X5 and 528i) BMW's here in N.M., and I pray daily to have someone like Patrick McHugh and Bimmer Rescue near me in Albuquerque. To other BMW owners in the Richmond area, you will not find a more honest and professional person than Patrick McHugh.

5
Bimmer Rescue

If you have a BMW you are nuts if you take your car anywhere else. Patrick and the crew at Bimmer Rescue were more than helpful. When I dropped the car off, Patrick took the time to describe the possible problems as well as the associated costs. He also had complete confidence he could diagnose the issue which meant a lot because two other repair shops didn't diagnose or fix the issue. He called me later with the diagnosis and immediately emailed me a detailed quote with repair fees. I actually ended up selling the car and he helped me find an excited buyer by taking pics, posting on Facebook and Craigslist, all at no cost. Very trustworthy, helpful shop that has your best interest in mind.

5
Bimmer Rescue

I have to admit, I was at wit's end with this car, ready to sell, but knew I was facing some repairs before I could. Didn't know who to trust for straight answers. Long story short, after finding and dealing with Bimmer Rescue, I have newfound confidence I can keep and enjoy this little gem and know exactly what I'm getting in service. Patrick is highly knowledgeable and a delight to deal with. He arranges repair estimates in priority order and explains each item with you in a straightforward, factual manner so you can make completely informed decisions about repairs. Outstanding communication that inspires trust. No surprises. What a rarity! Same for the people on his team; everyone takes great pride in their work. Super group of people! (It is rare that I'm motivated to write a review.)

5
Bimmer Rescue

Patrick & Matt are really great mechanics & honest guys. Always told me what I needed and what I didn't need. Absolute trust. Found repairs that BMW missed for a much more reasonable price. They only use quality parts, and the prices they give you are almost the same as you can get from the internet. Patrick is patient and articulate, and answers all of my questions no matter how marginal. I refuse to go to any other mechanic in Richmond.

Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.