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RICHMOND GERMAN AUTO REPAIR

Reviews

Hear What Our Clients Have to Say

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

 
5
Bimmer Rescue

Timely and professional service...again. Excellent diagnostic and service recommendations. Thanks!

Thanks Jim!! I'm glad to hear you enjoyed our service, we're always here to help!

- Bimmer Rescue
5
Bimmer Rescue

I have been a satisfied customer of Bimmer Rescue for 3 years. The professionalism, knowledge and cleanliness of Bimmer Rescue should be enough to satisfy any BMW owner looking for maintenance or repairs. However, Patrick and his staff do even more! Their genuine commitment and love for community was put on display this past weekend. I asked Patrick would he be interested in facilitating a STEM workshop for my 10 year old son's organization, National Society of Black Engineers, Jr Chapter. Without hesitation, he said yes! In fact, his words were 'holy cow - yes!'. So on the past Saturday, Patrick came in on his day off and opened his shop to 14 young people between the ages of 9 and 15. His lesson plan was well-thought out, engaging and informative! The kids enjoyed this hands-on workshop and appreciated his hospitality as did the parents. I believe we could have a few master mechanics in the making because of this workshop! For these reasons and many more, I highly recommend supporting Bimmer Rescue!

Carolyn, THANK you for sharing this, the kids were AWESOME, they gave me a great feeling of hope and excitement for what their generation will accomplish! These clinics are an on going thing, if you or anyone who reads this knows of a group that would benefit from our STEM based training please contact me at [email protected]! Thanks again for letting our shop help get these kids interested in cars!!!

- Bimmer Rescue
5
Bimmer Rescue

I have used Bimmer Rescue for several years and have referred family to them for work on their BMWs as well. They are always helpful, always friendly, and always professional. The passion they put into the work is noticeable, and genuinely seem to care about the customer and making sure they are satisfied with the work and the overall experience. I highly recommend them.

Kris, thank you for taking the time to leave this review, we're glad you've been happy, we're always here to help!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the 5 star mike! Im glad our team was able to help you!!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the 5 star review Evan!!

- Bimmer Rescue
5
Bimmer Rescue

I've been taking my classic BMW's to Patrick since he was working out his personal garage. My latest visit was with a 76' 2002 that I had just purchased a month prior. When I dropped the car off he asked what my plans were for the car and I laid out that I'm looking for a dependable driver. He then gave me a ride home to the south side as we discussed it further. About a week later he invited me to the shop where he personally took me on an hour tour of my car while on the lift pointing out all things that should be taken care of now vs things to think about in the future. Afterwards we sat down and laid out a plan and budget. He was going to do a head rebuild on the motor. He sent pictures during the course of the work because he knew I'd be interested plus if something came up unexpectedly he'd always get in touch before assuming I'd want to do it. I easily see why Bimmer Rescue has grown to what it is today. They pride themselves on a customer first experience when you walk in their doors and protect your BMW investment regardless of year, make or model. Some could argue you could find a better deal in town but I personally don't look for "good deals" when it comes to performance and safety of my automobile. Get it done once and right. And if something does come up they warranty their work for 36k/3 year and offer complementary towing. I hope this helps someone out there who needs a dependable and experienced mechanic for their new or classic BMW or Mini. Thanks Bimmer rescue!

Joe, I really appreciate this review, it means the world to us. I'm so glad you enjoyed your visit with the 2002, we've enjoyed working on the variety of cars you've brought in over the years, you definitely have good taste! Enjoy the car, we're always here to help if anything comes up!

- Bimmer Rescue
5
Bimmer Rescue

All I can say is AWESOME!!! I brought my BMW 645ci in for a diagnostics and received superior service! They fully diagnosed my vehicle and advised next steps throughly. It's hard to find exceptional service but even harder to find honest service when you own a luxury vehicle. Bimmer Resue I appreciate your service and honesty!

Thank you so much for this review! The fact that you chose our shop means a lot to us. We're always here to help!

- Bimmer Rescue
5
Bimmer Rescue

Fast, professional work that came in several hundred dollars below the estimate. The car feels like it has half the miles it went into the shop with.

Thanks for the review Jim!!! It's amazing how new shocks will make a car feel new again!!

- Bimmer Rescue
5
Bimmer Rescue

Got a new top for my 135i convertible, along with a hydraulic cylinder replacement. It's a complex piece of work and it's flawless. I'm very happy with my experience and will be bringing my car back in the future.

Kit, thanks for this review! I'm glad you like the top, that is such a cool car!

- Bimmer Rescue
5
Bimmer Rescue

Honest, easy to work with shop that kept me informed along the way and didn't try to take me to the cleaners.

Thanks Mike! I'm glad we were able to help you with your car, we appreciate the 5 star review!!

- Bimmer Rescue
Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.