RICHMOND GERMAN AUTO REPAIR

Fantastic service. My wife's wagon looks and runs like new. I'll be bringing Bimmer Rescue my VW Jetta when it needs work!

I took my VW Passat for service. I was first time customer to this place and after the friendly, quality, no pressure, and informative service that i had received, i am definitely going to be a repeat customer. Definitely recommending Bimmer Rescue to family and friends. These guys are real pros. Thanks Patrick, Mike and the rest of the crew.

I took my VW Passat for service. I was first time customer to this place and after the friendly, quality, no pressure, and informative service that i had received, i am definitely going to be a repeat customer. Definitely recommending Bimmer Rescue to family and friends. These guys are real pros. Thanks Patrick, Mike and the rest of the crew.

This place is amazing. I broke down on my way from Wilmington, NC to Charlottesville, VA, as a woman driving alone with my two small children (2.5 and 1 years old). I am so grateful I broke down a few miles away from Bimmer Rescue! Patrick showed up in a BMW station wagon just like ours and literally rescued us out of a strip mall parking lot, car seats, kids and all. He arranged for the tow truck to get my car to his shop and even helped buckle the kids into the seats and carried one into the shop for me. Such a friendly, personal guy and I am forever grateful to him for helping us that day! They did great work on the car, fixed the issue at hand and fixed it quickly too... It was ready within 2 days and we were able to keep our road trip plans that followed without any hiccups. The car ran so smoothly the rest of the trip all the way out to Asheville, NC and then back to Wilmington. I cannot say enough great things about this shop, from the friendly customer service, to the quality of work they performed on our car in such a timely manner. Also, they didn't mind my two year old playing around the shop, continually refilling his water at the water cooler while we waited and even had toy cars for him to play with. If we lived in Richmond, this would be our go-to shop and if I ever break down again on a road trip, I hope it is near these guys! Thank you so much Bimmer Rescue!!!

This place is amazing. I broke down on my way from Wilmington, NC to Charlottesville, VA, as a woman driving alone with my two small children (2.5 and 1 years old). I am so grateful I broke down a few miles away from Bimmer Rescue! Patrick showed up in a BMW station wagon just like ours and literally rescued us out of a strip mall parking lot, car seats, kids and all. He arranged for the tow truck to get my car to his shop and even helped buckle the kids into the seats and carried one into the shop for me. Such a friendly, personal guy and I am forever grateful to him for helping us that day! They did great work on the car, fixed the issue at hand and fixed it quickly too... It was ready within 2 days and we were able to keep our road trip plans that followed without any hiccups. The car ran so smoothly the rest of the trip all the way out to Asheville, NC and then back to Wilmington. I cannot say enough great things about this shop, from the friendly customer service, to the quality of work they performed on our car in such a timely manner. Also, they didn't mind my two year old playing around the shop, continually refilling his water at the water cooler while we waited and even had toy cars for him to play with. If we lived in Richmond, this would be our go-to shop and if I ever break down again on a road trip, I hope it is near these guys! Thank you so much Bimmer Rescue!!!

Was very pleased with the customer service Mike provided. He was alway very easy to reach and kept me well informed. I was even offered a loaner car when mine was going to take a day longer than anticipated. I took a 550i with 80k that I had just bought and told them to look it over for issues and except for an alignment and wheel balancing that I knew the car needed they found no other issues which shows me they don't try to come up with something just to make a buck.

Had a thorough inspection of my 2010 mini cooper. Although a few issues were noted, none were urgent enough to invest in at this time, especially considering how little I plan to drive the car and/or keep it. Glad to know what to look out for, though. Mike was pleasant to work with, and the Uber ride home while the inspection was being performed was appreciated.

These folks are the best! They keep you informed and do a great job!

If you have a BMW that needs some attention, feel confident when dialing Bimmer Rescue for help. Exemplary customer service and impressingly organized. No way was I expecting a loaner car, but provide one they did! They worked w/ us from beginning to the end of my car's repair, and even followed up w/ a call days later to make sure it was running ok. Wow! And when they heard I may be considering selling the car, they got in touch when they heard of a possible buyer! I am not a person who readily uses exclamation points in writing, but these guys deserve it. !!!

Mike was friendly and my car is working great. Thanks again