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RICHMOND GERMAN AUTO REPAIR

Reviews

Hear What Our Clients Have to Say

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

 
5
Bimmer Rescue

I knew about Bimmer Rescue through my son who owns a BMW. When I bought a used Mini I wanted to get a good baseline on my new-to-me car. My experience was exceptional. They ran a through check and made several recommendations. Their attention to detail and customer service was well beyond what I expected. No, they are not “cheap” but they do deliver including a ride home service and extended warranty and road assistance service as part of the deal. I’ll be back for sure!

Thank you William! We’re glad you enjoyed what our shop has to offer, we’re always here to help!

- Bimmer Rescue
5
Bimmer Rescue

Always a great experience! Everyone is awesome to work with. I will always get me car serviced here.

Thank you taking the time to leave us a review, we really appreciate it! We’re glad to be “Your Shop” see you next time!

- Bimmer Rescue
5
Bimmer Rescue

I took my E30 to Bimmer Rescue for an overview of what it needed or will need in the future since it’s a 27 year old car and they wrote up a report that was just amazing, it was very detailed with pictures and videos of everything that they found, it was split into three different categories/color-coded, it gave me an insight on how to proceed with my restoration.

Thank you for the 5 star review!

- Bimmer Rescue
5
Bimmer Rescue

My experience at Bimmer Rescue was excellent. I brought in my Audi A4, with issues I had with oil consumption. They did a very detailed report, gave recommendations, and are very knowledgeable and professional. Friendly and helpful staff. I will definitely be recommending them to others, and continuing to use them.

Thank you Barret, we really appreciate the review! We are always here to help you and we'll do the same for anyone you send our way!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the 5 star review! We look forward to helping you next time!

- Bimmer Rescue
5
Bimmer Rescue

Great personal customer service and clear communication. Never feel rushed or hurried, when explaining any issues with my mini. Running great!! Thank you!!!

Thank you, Sharon, for sharing your experience with us. Enjoy motoring around in your MINI. :-)

- Bimmer Rescue
5
Bimmer Rescue

Bimmer Rescue was a great experience for me and my 2006 X3! They responded right away when I made an e-mail appointment and worked with me to find an appointment that worked with my schedule. Because the work needed was extensive and I live 2+ hours away, they provided me with a loaner vehicle, which allowed me to continue on with what I needed to do. They did a thorough assessment of the state of my vehicle and gave me an honest assessment of what work was critical for my safety and what could wait. Kyle was my service rep and he was totally awesome - professional, knowledgeable, patient, and friendly. He kept me informed as my car was worked on and followed up a couple of days after the service was complete to make sure everything was OK. I am completely satisfied with my Bimmer Rescue experience. I was impressed with the quality of service and will certainly return for future service on my X3.

Thank you so much, Linda! We truly appreciate you and look forward to seeing you at the next service. :-)

- Bimmer Rescue
5
Bimmer Rescue

Very thorough inspection and efficient service on initial repairs. Enjoyed the ride service as well. My M5 will be back.

Thanks, Jim. We appreciate you and look forward to seeing you next time!

- Bimmer Rescue
5
Bimmer Rescue

If you are looking for top notch repair and maintenance shop for your BMW, look no further. The Bimmer Rescue team members know what they are doing from regular maintenance, to tricky convertible top repairs (enhancements), to scheduling on-going maintenance and check-ins. Once they conduct a full analysis of the condition of your vehicle, they will help make recommendations and prioritize

Thanks for the review Bik!!! I'm glad you enjoy our shop, we're always here to help you if you need anything!

- Bimmer Rescue
5
Bimmer Rescue

This was my first visit to BR.... The staff was great to work with and helpful from start to finish. I will absolutely return in the future.

Thank you for placing your trust in us, John. We look forward to seeing you next time!

- Bimmer Rescue
Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.