Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

I have to admit, I was at wit's end with this car, ready to sell, but knew I was facing some repairs before I could. Didn't know who to trust for straight answers. Long story short, after finding and dealing with Bimmer Rescue, I have newfound confidence I can keep and enjoy this little gem and know exactly what I'm getting in service. Patrick is highly knowledgeable and a delight to deal with. He arranges repair estimates in priority order and explains each item with you in a straightforward, factual manner so you can make completely informed decisions about repairs. Outstanding communication that inspires trust. No surprises. What a rarity! Same for the people on his team; everyone takes great pride in their work. Super group of people! (It is rare that I'm motivated to write a review.)

5
Bimmer Rescue

Patrick & Matt are really great mechanics & honest guys. Always told me what I needed and what I didn't need. Absolute trust. Found repairs that BMW missed for a much more reasonable price. They only use quality parts, and the prices they give you are almost the same as you can get from the internet. Patrick is patient and articulate, and answers all of my questions no matter how marginal. I refuse to go to any other mechanic in Richmond.

5
Bimmer Rescue

Great experience, nothing better than getting service done by an enthusiast- you always know they care about their work. Great little shop, my car feels significantly better since it's repairs, I highly recommend them.

5
Bimmer Rescue

What's not to love about Bimmer Rescue? Fast service, excellent communication, honest quotes and pricing, and expert diagnostics from a fellow Bimmer enthusiast. Patrick is the real deal. He treats your car as his own and obviously loves what he does and takes pride in his work. I would recommend his service to anyone and everyone.

5
Bimmer Rescue

Patrick at Bimmer Rescure is as close to a saint as anyone I have seen. Traveling through Virgina in route to Palm Beach, I had a problem with my worn ignition key and tumbler. It was beyond repair. I had to get back right away and had no time to wait for the proper parts. After listening to my situation Patrick calmly said, Take my truck get some lunch and i'll get ya going.In less than 45 I was back on the road,although with a critical warning.DO NOT TURN OFF THE KEY. Well that warning lasted until 75 miles down the road.I stopped for gas and forgot. Stuck again I panicked and called Patrick. He said don't worry it's almost closing time I'll pick up my wife and come down and get you going again. He did just that! (150 miles round trip and acted is if was nothing) THANK YOU, THANK YOU, THANK YOU.

5
Bimmer Rescue

These guys performed high quality work, and were very patient and detailed explaining the work performed, as well as the quote prior to beginning work. HIghly recommended. I will be returning.

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