Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

I took my car in because the BMW service department said I needed to replace a temperature sensor on my 7 series. this would of cost me 764.00 so I thought I would get a second opinion. Mike kept the car for two days and ran multiple tests and found out I did not need the sensor. I am very happy with the result and will take my car their for future service. Honesty goes a long way

Thanks Jonathan! I appreciate the review, glad we could help.

- Bimmer Rescue
5
Bimmer Rescue

I've been very impressed with the attention to detail by Bimmer Rescue, recently on an e30 repair they were able to identify the source of the leak that was missed or misdiagnosed by another shop. I've been very impressed with their technical skills and knowledge, as well as courteous professional communication. Plus they have really cool artwork including a custom-made BMW engine artwork in their waiting room!

Thank you Glen that really means a lot, we love taking care of all BMW's! I'm really glad you liked our Local Artwork as well, we try very hard to support the local arts community.

- Bimmer Rescue
5
Bimmer Rescue

Patrick and Mike are great people to work with. I always have a fun experience with their shop and they have my 100% trust. Not to mention Patrick breathed new life into my 15 year old X5. Super accommodating, super nice and super fair. Thanks again for the great work.

5
Bimmer Rescue

The doctor is I at Bimmer Rescue. These guys are great. If you made the foolish mistake of going somewhere else only to get the wrong diagnosis or problem not resolve, next time start with these folks. Competent, honest, flexible, work with you, and so on. Wish the had a second shop in Charlottesville but at this point it is so worth the drive.

Bud, thank you so much for this review, it means a lot!

- Bimmer Rescue
5
Bimmer Rescue

Patrick McHugh and his team at Bimmer Rescue have truly lived up to the “Rescue” part of their name. This past week, I urgently needed to purchase a used car for a family member who lives in North Carolina. Unfortunately, I chose poorly, and the car had numerous issues with it. I needed someone I trusted to inspect the car and fix the major problems and to do it right away. Patrick made that happen. He went above and beyond by doing everything he could to make things easy for me: offering to provide a rental car to my family member in NC until I could get the car to her, providing me a ride home when the car had to stay in the shop overnight, helping me locate a reputable auto shop in NC where additional, lower priority repairs could be made and then staying quite late on Friday night to get the car finished. These guys are the best! Thank you, thank you, thank you!

Jennifer, thank you so much for thinking of us to help you with your situation, I think it will be a great car for your relative! We especially appreciate your feedback on what you enjoyed and thanks for the cookies, they are amazing!!!

- Bimmer Rescue
5
Bimmer Rescue

Patrick and his team at Bimmer Rescue have truly lived up to the "Rescue" part of their name. This past week, I urgently needed to purchase a used car for a family member who lives in North Carolina. Unfortunately, I chose poorly, and the car had numerous issues with it. I needed someone I trusted to inspect the car and fix the major problems and to do it right away. Patrick made that happen. He went above and beyond by doing everything he could to make things easy for me: offering to provide a rental car to my family member in NC until I could get the car to her, providing me a ride home when the car had to stay in the shop overnight, helping me locate a reputable auto shop in NC where additional, lower priority repairs could be made and then staying quite late on Friday night to get the car finished. These guys are the best! Thank you, thank you, thank you!

5
Bimmer Rescue

Patrick and his team are the most thoughtful, friendly, and professional individuals I have encountered in the car repair industry. I've had my 2011 328i worked on a couple of times at Bimmer Rescue. I appreciated the speed of service, quotes before repair, and accommodations with travel. They were able to discuss with me what was most critical at that time staying within my budget, and then I brought it back in for the rest of the repairs at a later date. I definitely plan on returning to them in the future!

L.J., Thank you so much for your review, we're really glad to hear you appreciated our services it means a lot to us that you chose to share your thoughts publicly!

- Bimmer Rescue
4
Bimmer Rescue

Really glad I got a pre-purchase inspection done here. Their work on the car was thorough and detailed, as was the report that they produced for me to look at. They explained everything in terms that I could understand (being new to the marque), and explained how I might choose to prioritize certain repairs based on my projected use for the car. I feel a lot better having their eyes on the car I'm looking at, and really appreciate the level of care and detail they went to. The only reason this isn't a 5-star review is that the pre-purchase inspection came in $50 more than they estimated on the phone. Otherwise, I was more than happy with everything.

5
Bimmer Rescue

I have taken my car couple of times to the service station. It is worth chatting for few minutes with Patrick to get a sense of his view and philosophy behind preventive maintenance and why it makes sense especially when you own a BMW. Good cars should be cared of by experts and Patrick is definitely one of them. Patrick and the team have gone over and beyond every single time I took my car there. If anything I recommend anyone to go at the least talk to them and have a first hand experience of what I am talking about. I trust them and will continue to take my car to Bimmer rescue!

Thanks Howard, we really appreciate the review, it really means a lot to us!

- Bimmer Rescue
5
Bimmer Rescue

Awesome guys. Took my E34, E39, and E82 here to get it fixed and checked out by them. Always a smooth process and very easy to talk to. Reasonable quotes and quick turnaround. Will continue to get my car maintained by them.

Thanks for your review Sunny, we appreciate it!

- Bimmer Rescue
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