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RICHMOND GERMAN AUTO REPAIR

Reviews

Hear What Our Clients Have to Say

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

 
5
Bimmer Rescue

Very professional, knowledgable and friendly. Even though my warranty has not yet expired, I am thrilled to be moving my car care to them (and from the local dealership).

Thank you Sharon! We are always here for you, just call us up!!

- Bimmer Rescue
5
Bimmer Rescue

No matter What level of service you need for you BMW, Bummer Rescue has you covered. And that same professional attention and detail the Techs provide to your baby is carried over to You. These are real car people who know what it feels like when you've got a bimmer (or Audi) that needs attention. The front end staff are amazing, the shop is complete and clean, and the prices beat the dealership while giving you better-than-dealership and service. Beyond professional.

Thank you Scott!!! This is an awesome review, thanks for taking time out of your day to write it!!! We’re always here to help you.

- Bimmer Rescue
5
Bimmer Rescue

Thanks Joe!

- Bimmer Rescue
5
Bimmer Rescue

Thank you for the review Julian! Drive safe

- Bimmer Rescue
5
Bimmer Rescue

The staff at Bimmer Rescue are great. It’s a given that they know how to service cars but what keeps me coming back is their focus on the customer. They are extremely professional and take the time to talk to me versus rushing me in and out.

Thank you Hung, we appreciate you. Thanks for trusting us with your X5, stay safe out there!

- Bimmer Rescue
5
Bimmer Rescue

Thank you Kim! We are always happy to help you, have a great summer and drive safe!

- Bimmer Rescue
5
Bimmer Rescue

The best customer service!! It was a 9:30 am appointment and I had planned on waiting but the job was going to take longer than I had expected. Without any hesitation the Owner, Patrick, drove me home, from West end to Northside. This is during the Covid-19 pandemic. He wore a mask as did I and with gloves he thoroughly sanitized the passenger side of his car before I entered. Late afternoon he returned to pick me up and did the same sanitizing again. After bringing my car to the front of the shop they thoroughly sanitized it before letting me get in. The work they did was superb and very reasonably priced.

Thanks Sue, we're so glad you enjoyed our service, we're always here if you need us, be safe out there!

- Bimmer Rescue
5
Bimmer Rescue

You’re the one

Thank you for the review Adam, we're always here to help you with that wagon!

- Bimmer Rescue
5
Bimmer Rescue

Thanks Nicholas!

- Bimmer Rescue
5
Bimmer Rescue

My experience with Bimmer Rescue was one of if not the best service experience I have had. They went far and beyond for me at the same time letting me being involved in every step along the way. Also the employees at Bimmer Rescue are top in class. I had the pleasure of working with Rich who was incredibly kind understanding and informative. In the whole process of fixing my car. It's rare to come out of any car repair feeling good. However, driving out of Bimmer rescue I felt relived and thankful that my car was at Bimmer Rescue. I would recommend this shop to anyone.

Thank you so much Jacob!!! We are always happy to help you!

- Bimmer Rescue
Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.