Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

I recently took my Mercedes to Bimmer Rescue before a long road trip, and dropped the car off. I was hoping to get an alignment and a check up before a 1,000+ mile trip. The crew got to it quickly, and did a complete bumper to bumper checkup. I spend a lot of time working on my own cars, and think that I know them pretty well, but the crew a Bimmer Rescue found two major, critical components that were broken, that I missed completely. I'm very thankful that they found these busted parts before I hit the road. Service is absolutely top-notch, the prices are fair, and the shop is spotlessly clean. Mechanics may have a notorious reputation; but Pat and the crew at Bimmer Rescue are the most honest, friendly, safety oriented, and stand-up crew that I've ever met. I'd absolutely recommend Bimmer Rescue to anyone!

George, thanks for trusting us with your family's cars, we can't wait to evaluate the AMG!

- Bimmer Rescue
5
Bimmer Rescue

Excellent mechanical service and stellar costumer service. Patrick and all his team are awesome and transparent. My car will only be serve by you guys!

Thanks a lot, we were glad we had an option for you other than replacing that transmission! Selling the car would have been a shame.

- Bimmer Rescue
5
Bimmer Rescue

Very friendly, detailed, and they go above and beyond for their clients. Would take all my BMW's to them in a heartbeat.

Thanks Jose, that means a lot. Come by with that 4 series sometime, i'd love to see it!

- Bimmer Rescue
4
Bimmer Rescue

Knowledgable mechanic who can present a wide variety of options. We brought a MINI there and ultimately decided it wasn't worth the cost of fixing everything. They worked with us get it in salable condition. They aren't cheap, but good work seldom is.

5
Bimmer Rescue

We've had nothing but great experiences with Patrick and the gang at Bimmer Rescue. Sounds weird, but we went looking for a shop before we bought our vintage car. So, we're driving a vintage BMW because we met Patrick first and knew we'd found a shop we could count on. Bimmer Rescue has really helped us sort the vehicle out and work out a plan for keeping it running. Great communication. Great wrenching. And just fun folks to deal with. Thanks guys!

Thanks a lot John, we love what you've done with the car, I'd say it's one of the cleanest, closest to new E30's out there!

- Bimmer Rescue
5
Bimmer Rescue

Great place in all aspects. Will only be serving my car at Bimmer Rescue! They are truly a BMW Doctor.

5
Bimmer Rescue

Patrick and Sara and Bimmer Rescue team are fantastically phenomenal in both their customer service skills and BMW knowledge. They are easy to do business with and without a doubt the best in their field. From a precise and thorough inspection to the patience in explanation from Sara we are confident we made a solid decision in selecting Bimmer Rescue for our service needs for our X5 and 530i. Albeit we gave much of our business directly to the BMW Cville dealership which is more convenient for our family. I can positively say we will for many years of BMW ownership to come we will not need to go back to the service center at the dealership. Rather we will turn to Bimmer Rescue for all our current and future BMW service needs! Way to Go Bimmer Rescue!

5
Bimmer Rescue

We have a 1999 Z3 and it only had 40,000 miles on it. My wife loves the car and wanted to drive it for another 10 years so we decided to spend some money on it to get into very good condition. After we reviewed the available BMW service alternatives we settled on Bimmer due to their specialization on BMW's and the good reviews. We are very pleased with our choice. After an evaluation of the car they shared with us a list of items starting with safety and progressing to cosmetic, at the other end of the scale, which we should consider, and suggested alternatives which would save us money. All of the work was done well: on time; and at the agreed upon price (they even threw in a few things for free). They are honest, competent, fair, and a pleasure to deal with.

Charles, thanks again for trusting us with your BMW, you and your wife were a pleasure to deal with, our team really enjoyed making the car new again!

- Bimmer Rescue
5
Bimmer Rescue

I recently purchased a 2001 BMW 330xi with 95k miles. The car was 13 years old and needed some work. Buying a used auto is stressful enough, and taking a BMW into the dealership is out of the budget. Bimmer Rescue did a full inspection of the vehicle that allowed me to have a running list of all the things that are bad or need fixing in the near future. They allowed me to fix the most important things first, at a fraction of the cost BMW would charge. This running list will help me keep the resale value of the car up, and gives me confidence in the functionality of the car. It is important to note that they use OEM parts, and dont skimp on the small things. They are courteous, patient, and finished the work quickly. I would recommend them strongly, especially for the BMW enthusiasts among us

Thanks for the review Matthew!

- Bimmer Rescue
5
Bimmer Rescue

Couldn't be happier with my experience at Bimmer Rescue. Was looking for non-dealer mechanic to get a PPI done for a private seller in Richmond. Called a few places, and quickly decided with Bimmer Rescue after speaking over the phone with Sara. They were very upfront about the service they offered and the expectation from the start--what it did, and did not involve. Bimmer Rescue was a little pricier for a PPI than a competitor but offered a more comprehensive inspection. The inspection was very thorough and gave me confidence in knowing what I was getting into with my purchase. The verbal explanation over the phone and the detailed written summary alone was more than worth it. Special mention to Sara for the excellent customer service and patience. For anyone considering... you will be in good hands. I would choose Bimmer Rescue again without any hesitation. Thanks guys!

Martin, thanks for the good review! You made a good move purchasing a Pre-Purchase Inspection, half the time the cars we PPI look great but have gremlins lurking under the hood. The peace of mind knowing what maintenance to expect is a valuable thing! Happy motoring, enjoy the Z4.

- Bimmer Rescue
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