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Richmond BMW and MINI Repair

Reviews

Our auto mechanics at Bimmer Rescue are proud to be the trusted source for auto repair in Richmond, Short Pump, The West End, and The Fan District. However, we believe actions speak louder than words, and the honest and heartfelt reviews left by BMW, MINI, and Audi drivers are a testament to our efforts. We encourage you to browse through our reviews or write one yourself. If you are debating about writing a review, these questions and answers may help make up your mind:

Does anybody ever really look at my reviews?   

At Bimmer Rescue in Richmond, we’re always looking for ways to improve our BMW, MINI, and Audi auto repair. But we can’t do it without your help. We think of reviews as report cards that enable us to understand how we're doing and make changes accordingly really.

How does my review affect Bimmer Rescue?

Your comments could result in overall improvements that benefit everyone, including our auto mechanics and all our customers in Richmond, Short Pump, the West End and The Fan District. When we say we’re committed to continuous improvement, we mean it. So please, take a moment to let us know how we’re doing.

Call Bimmer Rescue if you have questions regarding your BMW, MINI, or Audi, or schedule an appointment online. You’ll find us at 6401F Dickens Place in Richmond, VA 23230 near Short Pump, The West End and The Fan District. We look forward to your review and taking all your BMW, Audi, and MINI auto repair needs.

5
Bimmer Rescue

I have been a satisfied customer of Bimmer Rescue for 3 years. The professionalism, knowledge and cleanliness of Bimmer Rescue should be enough to satisfy any BMW owner looking for maintenance or repairs. However, Patrick and his staff do even more! Their genuine commitment and love for community was put on display this past weekend. I asked Patrick would he be interested in facilitating a STEM workshop for my 10 year old son's organization, National Society of Black Engineers, Jr Chapter. Without hesitation, he said yes! In fact, his words were 'holy cow - yes!'. So on the past Saturday, Patrick came in on his day off and opened his shop to 14 young people between the ages of 9 and 15. His lesson plan was well-thought out, engaging and informative! The kids enjoyed this hands-on workshop and appreciated his hospitality as did the parents. I believe we could have a few master mechanics in the making because of this workshop! For these reasons and many more, I highly recommend supporting Bimmer Rescue!

Carolyn, THANK you for sharing this, the kids were AWESOME, they gave me a great feeling of hope and excitement for what their generation will accomplish! These clinics are an on going thing, if you or anyone who reads this knows of a group that would benefit from our STEM based training please contact me at [email protected]! Thanks again for letting our shop help get these kids interested in cars!!!

- Bimmer Rescue
5
Bimmer Rescue

Stopped at the shop for an emergency service. Mike was very professional and quick to fix the issue. I would recommend this shop for anyone!

Thanks for taking the time to leave this review, i'm glad Mike was able to help you on such short notice!!!

- Bimmer Rescue
5
Bimmer Rescue

As said the tuning of the vehicle was very good, the team were quite nice with a great customer service overall it was a good experience.

Badri, thank you for leaving this review, I'm glad we were able to help!

- Bimmer Rescue
5
Bimmer Rescue

Glad I found this shop, great alternative to the dealer with a bit more personalized service. Will definitely be going back for future needs on my bmw's.

Thanks James! I appreciate you writing this review, feedback is like our report card, so i'm glad to hear our team took good care of you.

- Bimmer Rescue
5
Bimmer Rescue

I have nothing but great things to say about the folks at Bimmer Rescue. Customer service is outstanding. My first experience with Bimmer Rescue occurred about two years ago when I had an alignment done on a 320i. Most recently, they replaced the front rotors and brake pads on my 135is. On both occasions, they did an excellent job. During my most recent visit, they even provided a loaner (free of charge) while my vehicle was being repaired and kept me in the loop throughout the whole process.

Fabrice, thank you so much! Your cars are always so nice! I'm glad you appreciated our complementary loaner, we're always here to help!

- Bimmer Rescue
5
Bimmer Rescue

Fantastic service. My wife's wagon looks and runs like new. I'll be bringing Bimmer Rescue my VW Jetta when it needs work!

Thank you SO MUCH for taking the time for write this review, we really appreciate it. I'm glad we were able to help, we're always here just let us know when you need service!

- Bimmer Rescue
5
Bimmer Rescue

I took my VW Passat for service. I was first time customer to this place and after the friendly, quality, no pressure, and informative service that i had received, i am definitely going to be a repeat customer. Definitely recommending Bimmer Rescue to family and friends. These guys are real pros. Thanks Patrick, Mike and the rest of the crew.

5
Bimmer Rescue

Very good customer service. They also provided me with a list of recommendations and priorities to make future repairs, which I consider valuable.

Thanks for the 5 star review! We are glad we were able to help!

- Bimmer Rescue
5
Bimmer Rescue

Patrick and Mike have been extremely helpful and accommodating to me when I have brought my SUV in for service and repair. They are timely, have provided me with alternative vehicles, and keep me updated on the repairs. I am very happy that I take my car to Bimmer Rescue.

Joyce, thank you for the 5 star review and thank you for choosing us to care for your car!

- Bimmer Rescue
5
Bimmer Rescue

Always does a great job. Reliable and knowledgable of the maintenance required for my BMW. Highly recommended

Thanks Chris, we appreciate you taking the time to leave this review, we're always here to help with your car!

- Bimmer Rescue