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Richmond BMW and MINI Repair

Reviews

Our auto mechanics at Bimmer Rescue are proud to be the trusted source for auto repair in Richmond, Short Pump, The West End, and The Fan District. However, we believe actions speak louder than words, and the honest and heartfelt reviews left by BMW, MINI, and Audi drivers are a testament to our efforts. We encourage you to browse through our reviews or write one yourself. If you are debating about writing a review, these questions and answers may help make up your mind:

Does anybody ever really look at my reviews?   

At Bimmer Rescue in Richmond, we’re always looking for ways to improve our BMW, MINI, and Audi auto repair. But we can’t do it without your help. We think of reviews as report cards that enable us to understand how we're doing and make changes accordingly really.

How does my review affect Bimmer Rescue?

Your comments could result in overall improvements that benefit everyone, including our auto mechanics and all our customers in Richmond, Short Pump, the West End and The Fan District. When we say we’re committed to continuous improvement, we mean it. So please, take a moment to let us know how we’re doing.

Call Bimmer Rescue if you have questions regarding your BMW, MINI, or Audi, or schedule an appointment online. You’ll find us at 6401F Dickens Place in Richmond, VA 23230 near Short Pump, The West End and The Fan District. We look forward to your review and taking all your BMW, Audi, and MINI auto repair needs.

5
Bimmer Rescue

Fast, professional work that came in several hundred dollars below the estimate. The car feels like it has half the miles it went into the shop with.

Thanks for the review Jim!!! It's amazing how new shocks will make a car feel new again!!

- Bimmer Rescue
5
Bimmer Rescue

All I can say is AWESOME!!! I brought my BMW 645ci in for a diagnostics and received superior service! They fully diagnosed my vehicle and advised next steps throughly. It's hard to find exceptional service but even harder to find honest service when you own a luxury vehicle. Bimmer Resue I appreciate your service and honesty!

Thank you so much for this review! The fact that you chose our shop means a lot to us. We're always here to help!

- Bimmer Rescue
5
Bimmer Rescue

Got a new top for my 135i convertible, along with a hydraulic cylinder replacement. It's a complex piece of work and it's flawless. I'm very happy with my experience and will be bringing my car back in the future.

Kit, thanks for this review! I'm glad you like the top, that is such a cool car!

- Bimmer Rescue
5
Bimmer Rescue

Honest, easy to work with shop that kept me informed along the way and didn't try to take me to the cleaners.

Thanks Mike! I'm glad we were able to help you with your car, we appreciate the 5 star review!!

- Bimmer Rescue
5
Bimmer Rescue

My wife wanted a convertible, these guys assisted in recommending what used car to purchase from any car lot, they recommended which warranty! They completely inspected our car before the purchase, and now having owned it for one year we've had no issues at all. They've captured the important service sales attitude of the dealership and provided cost effective services. We highly recommend them

Thank you so much for taking the time to write this review! We appreciate you choosing our shop and we're always here to help!

- Bimmer Rescue
4
Bimmer Rescue

Work done when promised. Willing to research my particular needs and talk about options. Did overlook one small item but promised to make it good on my next trip.

5
Bimmer Rescue

I've been taking my classic BMW's to Patrick since he was working out his personal garage. My latest visit was with a 76' 2002 that I had just purchased a month prior. When I dropped the car off he asked what my plans were for the car and I laid out that I'm looking for a dependable driver. He then gave me a ride home to the south side as we discussed it further. About a week later he invited me to the shop where he personally took me on an hour tour of my car while on the lift pointing out all things that should be taken care of now vs things to think about in the future. Afterwards we sat down and laid out a plan and budget. He was going to do a head rebuild on the motor. He sent pictures during the course of the work because he knew I'd be interested plus if something came up unexpectedly he'd always get in touch before assuming I'd want to do it. I easily see why Bimmer Rescue has grown to what it is today. They pride themselves on a customer first experience when you walk in their doors and protect your BMW investment regardless of year, make or model. Some could argue you could find a better deal in town but I personally don't look for "good deals" when it comes to performance and safety of my automobile. Get it done once and right. And if something does come up they warranty their work for 36k/3 year and offer complementary towing. I hope this helps someone out there who needs a dependable and experienced mechanic for their new or classic BMW or Mini. Thanks Bimmer rescue!

Joe, I really appreciate this review, it means the world to us. I'm so glad you enjoyed your visit with the 2002, we've enjoyed working on the variety of cars you've brought in over the years, you definitely have good taste! Enjoy the car, we're always here to help if anything comes up!

- Bimmer Rescue
5
Bimmer Rescue

I have used Bimmer Rescue for several years and have referred family to them for work on their BMWs as well. They are always helpful, always friendly, and always professional. The passion they put into the work is noticeable, and genuinely seem to care about the customer and making sure they are satisfied with the work and the overall experience. I highly recommend them.

Kris, thank you for taking the time to leave this review, we're glad you've been happy, we're always here to help!

- Bimmer Rescue
5
Bimmer Rescue

Always a pleasant experience! And, the only shop I trust to service my 1991 325i car.

Thank you so much!! That is such a wonderful car, thank you for letting us help you over the years!

- Bimmer Rescue
5
Bimmer Rescue

Timely and professional service...again. Excellent diagnostic and service recommendations. Thanks!

Thanks Jim!! I'm glad to hear you enjoyed our service, we're always here to help!

- Bimmer Rescue