Reviews

Hear What Our Clients Have to Say

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

 
5
Bimmer Rescue

I’d recommend this place to anyone who owns a BMW, Mini, or Audi. Rick always thinks in your shoes and tries his best to help!

Thank you Yuchen! Rick is wonderful, we’re so glad to work with him. Thanks for choosing us!

- Bimmer Rescue
5
Bimmer Rescue

My experience with Bimmer Rescue has been exceptional! Expert advice, quality workmanship, and service like no other set them apart for me. They clearly value the relationships that they build with their customers and community above any mere transaction. If you’re like me and want a mechanic that you can trust to help you take good care of your automobile(s), you should check these folks out. You’ll get more out of your first conversation with Patrick, Rick or Anna than anything that I can write about my many awesome experiences with them.

Wow William, thank you! This means a lot to us. We're always here for your family and your German vehicles!

- Bimmer Rescue
5
Bimmer Rescue

Amazing place with a great staff. This is my first Mini and they looked it over and gave me an honest assessment on what work it needed. No pressure, they took pictures and explained exactly what was going on. I got a loaner while it was in the shop. Several of the mechanics worked at Mini prior to coming here and they know their stuff. I’ll be a return customer for sure.

Thank you Alec!!! We are so glad to help you with your MINI, enjoy that car!

- Bimmer Rescue
5
Bimmer Rescue

Thank you for the review Jane, we’re always here to help you with your BMW!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the review Laszlo! See you at your next service!

- Bimmer Rescue
5
Bimmer Rescue

Seriously the most awesome service. Brought my car for an inspection and right from the start they were super friendly and offered to get me an Uber to work while they looked it over. Unfortunately there was a lot more work required on it than I was willing to spend and they got me an Uber back to pick it up *AND* waived the fee for the inspection. I tried to pay for the Ubers and they wouldnt let me! Absolutely stunning service.

Thanks Malcolm, this is an awesome review! Bummer that the car needed too much, but i'm glad you were well informed, we're here to help you with your next car, make sure to have us to a Pre-Purchase Inspection before you buy to make sure it's a clean car!

- Bimmer Rescue
5
Bimmer Rescue

I’d recommend this place to anyone who owns a BMW, Mini, or Audi. Rick always thinks in your shoes and tries his best to help!

Thank you Yuchen! Rick is wonderful, we’re so glad to work with him. Thanks for choosing us!

- Bimmer Rescue
5
Bimmer Rescue

Very thorough report complete with relevant vehicle pictures. The report also included tutorial videos on particular areas of the car. They take into consideration your future plans for the car and prioritize items requiring attention. They use your prior service records in the evaluation process. Easy to work with and professional.

Thanks Mike!! I’m glad you enjoyed our approach! We’re always here to help you!

- Bimmer Rescue
5
Bimmer Rescue

Thank you for the review Randee!! We're always happy to help!

- Bimmer Rescue
5
Bimmer Rescue

Paul, thank you for taking the time for leaving this review! Enjoy the Z4!!

- Bimmer Rescue
Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.