Call Us:(804) 409-2722Text Us:(804) 409-2722
Mon - Fri: 8:00 AM - 5:00 PM
6401F Dickens Place , Richmond, VA 23230

RICHMOND GERMAN AUTO REPAIR

5 star rating based on 667 Reviews
 
 
 
 

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Customer Reviews

I started going here years ago, and its one of the few places I trust to work on my car(s). I prefer them to the dealer and it is actually a faster / better customer service experience. Recognize that the price you pay here also covers - warranty, loaner vehicle (if coordinated ahead), and the additional service reports. Know that you can always refuse a service that you find to be overpriced before committing to it... but I prefer to come here over all the other places available.
5
Thomas Courtney
Thank you Tom! We are so grateful that you've taken the time to leave this review!
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Kyle and the rest of the Bimmer Rescue staff showed exemplary professionalism, very knowledgeable, and great customer service. This was the first time I had any type of service done to my Audi A6 outside of the dealership and I felt hesitant. Not anymore, Bimmer Rescue has definitely gained a new customer.
5
Conrad Simms
Thank you so much, Conrad. We’re thrilled we had the opportunity to provide you with excellent service. See you next time!
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First time using Bimmer Rescue and was impressed with how thorough and open both Kyle and Patrick were. Love the online car history with prioritized items that need work. And so many photos to back up the recommendations. I will be back for sure
5
Laurence Hill
Thanks Laurence I appreciate the review, see you soon!!
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Fantastic shop, great people, and extremely qualified techs. Honest shop that will tell you exactly what you need and what can wait. Would definitely recommend to everyone. Slightly more expensive than the dealership but you get a much greater quality of work from their certified techs. I brought my 328i and my gf’s X1 in for vehicle checkups and required service light on.
5
Nelson Marrero
Thanks for the glowing review, Nelson! We appreciate you and look forward to seeing you at the next service.
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My experience at Bimmer Rescue was excellent. I brought in my Audi A4, with issues I had with oil consumption. They did a very detailed report, gave recommendations, and are very knowledgeable and professional. Friendly and helpful staff. I will definitely be recommending them to others, and continuing to use them.
5
Barret Boyance
Thank you Barret, we really appreciate the review! We are always here to help you and we'll do the same for anyone you send our way!
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Got my brakes replaced and an oil change with no problems what so ever. Used one of their loaner vehicles with no issues. Straight up and honestly run shop which is hard to find these days. Highly recommended!
5
Casey Trent
Thanks for the review Casey! I'm glad you liked our style and got good use from the loaner fleet!
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Always a great experience! Everyone is awesome to work with. I will always get me car serviced here.
5
urnotkelly
Thank you taking the time to leave us a review, we really appreciate it! We’re glad to be 'Your Shop' see you next time!
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Finally a professional car service facility! They know BMW and get it right. I would recommend this facility to anyone who wants their car repair work done by the best. Patrick and the team are great
5
donn demarzio
Thanks for the review Donn!! I’m glad you came our way, we’re always here to help!
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Great staff that invests in the local community. Can't wait for the next event.
5
Michael Stevenson
Mike, we were so happy to have you come to the art show Thursday!!! We have some exciting plans up our sleeves for the spring... Keep an eye on our facebook for an invite!
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Bimmer Rescue is extremely thorough, and you know the job will be done correctly at this shop. Can't recommend enough if you care about your BMW.
5
Willis Honeycutt
Thank you so much Willis, we really appreciate this review!!!
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I have entrusted my vehicles to Bimmer Rescue for several years now and as always, I get top notch service and they fix it right the first time. I am a business owner myself and always try to support other small businesses. Give them a try, you will be pleasantly surprised.
5
Steven O'York
Thank you Steven, we really appreciate you taking the time to leave this review. We're always here to help!!! Bring us over some cards, we have a RVA local business section in our office, we're happy to support your business as well.
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BMW Specialists with a sense of truth i havent seen before...mine wasnt worth trying to fix but i got honesty, not shafted...thanks guys!
5
Edward Mcadam
Thank you Edward, it's rare that a car isn't worth fixing, but we think you made the right choice with this car. Good luck with your trade in, consider us for a Pre-Purchase Inspection of your next vehicle so we can help you make sure you get a winner!!!
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The folks over at Bimmer Rescue are the best! They offer professional and courteous service every time. Glad I learned about this repair shop as an alternative. Highly recommended. Thank you for your service.
5
Janice Thompson
Thanks Janice! I appreciate this review. I'm glad you like our shop, we're always here to help, see you at the next service!
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Community Outreach

Giving back to the community is something that feel is extremely important!

Art Wall

At Bimmer Rescue we host quarterly art openings right here in our shop! We pull together our clients, friends and families and give a local artist an opportunity to sell their work. Not only is it a great way to support ... Read More

There are many wonderful careers in the automotive industry beyond what we do at Bimmer Rescue. There are Engineers, Computer Programmers, Software Designers, Engine Developers, IT Specialists, ... Read More

We support Brakes for Breasts because they are researching a cure to breast cancer! We were one of 131 shops that raised $125,867.37 last October! ... Read More

40+ years ago every other high schooler worked at a gas station and just about everyone tinkered with their cars in their driveway. Nowadays it is not so; Cars are too complicated for most DIY work, the equipment needed ... Read More

According to the Bureau of Labor Statistics women make up 20.9% of all employees at auto dealers in 2016. Women make up less than 1% of technicians actually fixing the cars. This sad statistic shows that our industry as a whole ... Read More

Welcome to Bimmer Rescue, the premier auto repair shop for drivers who live near and around Richmond, Short Pump, The West End, and The Fan District. Our team of highly qualified auto mechanics and customer service advisors specialize in BMW, MINI, and Audi because these are cars that we have passion for and training in. When you enter our state-of-the-art facility, you will see art, hear jazz music, and notice our atmosphere is infused with a genuine warmth and comfortable feeling. Your experience with us will truly be one-of-a-kind.

We understand that clients can choose from many auto repair shops in our area. The team at Bimmer Rescue is truly honored to be picked time and time again by families throughout the communities of Richmond, Short Pump, The West End, and The Fan District.

Here are some of the reasons that clients choose to remain loyal to us:

    • We stand behind the quality and reliability of our work 100%. That’s why we provide a nationwide 3-year/36,000-mile warranty on most auto repairs performed by our auto mechanics.

    • All of our auto mechanics are Masters with at least 10 years experience.

    • We offer loaner car, Uber, or shuttle. Owner of Bimmer Rescue, Patrick McHugh, will personally drive customers so he can get to know them.

    • We use the most current tools, equipment, and diagnostic systems in the auto repair industry.

    • Brakes for Breast is an annual event in October. During that month, we wear pink shirts in the shop. If you need brakes this month, you get free brake pads on your car. You just have to pay for the rotors, sensors, and the work. We donate 10% to the Cleveland Clinic, as they are searching for a cure.

    • Bimmer Rescue has art by local artists in the shop and has events to showcase and sell art.

    • Patrick McHugh is a qualified Boy Scout Merit Badge Counselor and Bimmer Rescue does Boy Scout Merit Badges. Boy Scouts come into the shop and he teaches boys, ranging between 12-16, about basic maintenance and electronics of cars.

    • We do a complimentary digital inspection on each car. We don’t just want to get to know you, but we also want to get to know your car. 

We take great pride in the wonderful feedback that we’re always receiving at Bimmer Rescue. Check out this recent 5-Star review:

“Bimmer Rescue is THE place to turn your Bummer BMW back to Bimmer. Phenomenal customer service. Staff is very Professional, friendly, and proactive. Special shout out to Patrick and Kyle for going above and beyond in coming up with the best plan to rescue my BMW. Highly recommended to all the Bimmer owners. Definitely assigning them as the Primary Doctors for my Bimmer.” -- PJ Malick

Call Bimmer Rescue if you need car repair services or schedule an appointment online. We’re located at 6401F Dickens Place, Richmond, VA 23230. Our team of qualified auto mechanics are experts at auto repair and will provide professional services in no time. Clients from Richmond, Short Pump, The West End, and The Fan District have come to trust that our commitment to stellar auto repair is unrivaled by our competition. We look forward to your visit.

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Services

Bimmer Rescue offers professional, high class service that can make your car last longer and run better. We use an organized, clean shop environment combined with sharp, well rounded technicians, factory service data, tools and equipment to bring you the best service possible.

Flexible financing available through Synchrony   QR-code-Bimmer

Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.