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RICHMOND GERMAN AUTO REPAIR

Reviews

Hear What Our Clients Have to Say

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

 
5
Bimmer Rescue

Thanks for the 5 star Ashley! I'm glad we were able to help you, we're always here if you need us!

- Bimmer Rescue
5
Bimmer Rescue

Stellar customer service, top notch service! A++ Thank you for taking great car of my Mini. Already recommended Bimmer to my friend who is a Mini owner. You guys Rock !!!

Thank you for this review Sharon! Referrals mean a lot to us, thank you thank you thank you!!

- Bimmer Rescue
5
Bimmer Rescue

Bimmer Rescue is the place to go if you want your vehicle handled by someone other than the dealer, but with better professionalism and honesty. My BMW is an older car with the typical older car problems. Patrick and his crew inspected it, told me what was wrong, and came up with a game plan on what to do now and what could wait. From the looks of things, they are just as knowledgeable on newer vehicles as well. Do yourself a favor and give them a try!

Thank you so much for this review Greg!!! You’re right we love the never vehicles, all of our technicians are FACTORY TRAINED and we use many of the same diagnostic and computer based equipment that the cars were serviced with under warranty. We can program, code and diagnose vehicles that are brand new!

- Bimmer Rescue
5
Bimmer Rescue

Visiting on business I got to hear the owner Patrick, tell different people about services that Bimmer Rescue delivers to their customers. It's an impressive package of value. If your BMW needs repair or improvement be sure to go see the guys at Bimmer Rescue.

Thanks Rick!!! We’re so glad you came to help us with our employee benefits, I’m so thrilled that you left this review, hurry up and treat yourself to that BMW so that you can truly see what we’re all about!!!

- Bimmer Rescue
5
Bimmer Rescue

Nice shop. Friendly and knowledgeable people. Great communication skills. Work preformed was comparable in price to other shops.

Thanks Jean, i'm glad that you enjoyed our service, we loved working with you as well. Drive safe, see you at your next scheduled service!!!

- Bimmer Rescue
5
Bimmer Rescue

My experience at Bimmer Rescue was amazing!! The owner and all of the master techs and service crew are unbelievably helpful. Was having some issues with my car and it was taken care of more thoroughly than anywhere I had been before. They go above and beyond what is expected at an auto shop and the systems they have in place make it so easy. Thanks so much Bimmer Rescue!!

Thank you Jeff, this review means so much to our shop. We’re glad you chose us, we’re always here if you need something!

- Bimmer Rescue
5
Bimmer Rescue

Thank you! I had a leak in the back on the driver side and could not figure out where the water was coming in. I took it to a couple of other garages and both assured me it was the drains from the sunroof that were clogged. I had one of them clean the drains and I thought that was that. I ran it through a car wash and the water was still there. I called one of the shops and they recommended Bimmer Rescue. I took my car to Bimmer Rescue and described the problem. Showed them where I thought the water was coming in and left the car there. I was called early the next day with a description of the problem and what was required to take care of it. Long story short, no more water! Even with the crazy rain we’ve had, no more water. I would highly recommend these guys. Kyle was great and the service techs did a wonderful job. While they had my car they performed an in-depth inspection and sent me the report. I was told my 2012 328i is in great condition. There were a few non critical recommendations which I'll let them take care of when required. Thanks so much Bimmer Rescue. I will be seeing you again for routine maintenance and if there are any issues that ever come up.

Thank you so much for taking the time to leave this review Mike, i’m so glad you appreciated our service and the diagnostic process we take for water leaks, they can be tricky. We’re always here to help, call us when you’re ready to catch up on some of that maintenance, your car is so nice!

- Bimmer Rescue
5
Bimmer Rescue

The guys at Bimmer Rescue are great! Very knowledgeable, responsive and nice. I look forward to working with them for the rest of my Mini’s life. I can’t say enough about these guys. Dropped my car off. Went out of town for work. The car needed warranty work. They drive it to the Mini dealership for repair AND picked it back up for me. No charge! The know customer service. I’m a customer for life.

Thanks Ashley!!! We love working with Mini’s and their owners! Thanks for joining our auto repair family, we’re always ready to help!

- Bimmer Rescue
5
Bimmer Rescue

Greatly enjoyed the entire experience from beginning to end with Patrick and his crew of highly knowledgeable, and friendly crew. Innovative practices prove how much they value their customers time and patronage. Will recommend to everyone I know!

Thank you Will, I really appreciate you taking the time to write this review. We are trying to change the public perception of our industry for the better and I'm glad you see that in our company.

- Bimmer Rescue
5
Bimmer Rescue

The staff at Bimmer Rescue is bar none the best in the area. They have a level of dedication that I have not seen in any dealership experience I've had. If you want a job done right take your car to them.

Thank you so much James, this means a lot to us. I'm so glad you enjoyed the culture we have worked so hard to create here at Bimmer Rescue. We are always here to help you, just let us know when you need something!

- Bimmer Rescue
Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.