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Reviews

Hear What Our Clients Have to Say

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

 
5
Bimmer Rescue

Thanks for the 5 star mike! Im glad our team was able to help you!!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for the 5 star review Evan!!

- Bimmer Rescue
5
Bimmer Rescue

I've been taking my classic BMW's to Patrick since he was working out his personal garage. My latest visit was with a 76' 2002 that I had just purchased a month prior. When I dropped the car off he asked what my plans were for the car and I laid out that I'm looking for a dependable driver. He then gave me a ride home to the south side as we discussed it further. About a week later he invited me to the shop where he personally took me on an hour tour of my car while on the lift pointing out all things that should be taken care of now vs things to think about in the future. Afterwards we sat down and laid out a plan and budget. He was going to do a head rebuild on the motor. He sent pictures during the course of the work because he knew I'd be interested plus if something came up unexpectedly he'd always get in touch before assuming I'd want to do it. I easily see why Bimmer Rescue has grown to what it is today. They pride themselves on a customer first experience when you walk in their doors and protect your BMW investment regardless of year, make or model. Some could argue you could find a better deal in town but I personally don't look for "good deals" when it comes to performance and safety of my automobile. Get it done once and right. And if something does come up they warranty their work for 36k/3 year and offer complementary towing. I hope this helps someone out there who needs a dependable and experienced mechanic for their new or classic BMW or Mini. Thanks Bimmer rescue!

Joe, I really appreciate this review, it means the world to us. I'm so glad you enjoyed your visit with the 2002, we've enjoyed working on the variety of cars you've brought in over the years, you definitely have good taste! Enjoy the car, we're always here to help if anything comes up!

- Bimmer Rescue
5
Bimmer Rescue

All I can say is AWESOME!!! I brought my BMW 645ci in for a diagnostics and received superior service! They fully diagnosed my vehicle and advised next steps throughly. It's hard to find exceptional service but even harder to find honest service when you own a luxury vehicle. Bimmer Resue I appreciate your service and honesty!

Thank you so much for this review! The fact that you chose our shop means a lot to us. We're always here to help!

- Bimmer Rescue
5
Bimmer Rescue

Fast, professional work that came in several hundred dollars below the estimate. The car feels like it has half the miles it went into the shop with.

Thanks for the review Jim!!! It's amazing how new shocks will make a car feel new again!!

- Bimmer Rescue
5
Bimmer Rescue

Got a new top for my 135i convertible, along with a hydraulic cylinder replacement. It's a complex piece of work and it's flawless. I'm very happy with my experience and will be bringing my car back in the future.

Kit, thanks for this review! I'm glad you like the top, that is such a cool car!

- Bimmer Rescue
5
Bimmer Rescue

Honest, easy to work with shop that kept me informed along the way and didn't try to take me to the cleaners.

Thanks Mike! I'm glad we were able to help you with your car, we appreciate the 5 star review!!

- Bimmer Rescue
5
Bimmer Rescue

My wife wanted a convertible, these guys assisted in recommending what used car to purchase from any car lot, they recommended which warranty! They completely inspected our car before the purchase, and now having owned it for one year we've had no issues at all. They've captured the important service sales attitude of the dealership and provided cost effective services. We highly recommend them

Thank you so much for taking the time to write this review! We appreciate you choosing our shop and we're always here to help!

- Bimmer Rescue
5
Bimmer Rescue

Great, Great, Great experience! Absolutely appreciated the professionalism and care displayed from the beginning of the service. Their knowledge and understanding of my vehicle was far better than the individuals I dealt with at the BMW dealership. The full assessment of my vehicle that they provided sets them apart from all others. Everyone showed that they cared about getting me back in the car and making sure it would perform as BMW's should! Mike is awesome and I will be using them again for my 535i and will start bringing my wife's X5. You guys have a great thing going on and have set yourselves far above others in the Richmond market!!!

Thanks Melvin!! I appreciate that you took the time to write this and i'm glad mike helped you and i'm glad you appreciated our vehicle assessment, it's always been a cornerstone of our business.

- Bimmer Rescue
5
Bimmer Rescue

I would recommend this auto shop to anybody who owned a BMW ! Perfect in every way! Good job fellas

Thanks Brandon, we really appreciate the review!! I'm glad we were able to help!

- Bimmer Rescue
Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.