RICHMOND GERMAN AUTO REPAIR

Really chill place to be in. They fixed all the major problems and maintenance needed for my 135is. There was a little miscommunication on a certain part that was required and ordered but wasn’t mentioned in the initial quote for the maintenance. The part was a little pricy but it wasn’t a big deal as it needed to be done either way. This place was a little premium for me personally as I don’t necessarily make “BMW owner money”, but definitely worth it to leave it to professionals for less headaches in the future. REALLY awesome they provided a rental car service too, especially since I lived and worked 2 hours away and they needed a couple days to work on the car. Definitely will be back in the future for the last few minor maintenance needed for the car. Anna was very helpful and cheerful during the whole process.

The Bimmer Rescue team is second to none in my book. They’ve kept our manual wagon and my Jetta going strong, and me ulcer-free. I trust them implicitly.

Always a great experience with Bimmer rescue! Free loaner and quick turn around on repairs.

The customer service and service was above and beyond my expectations. Anna is awesome, very personable, I’m bad at remembering names, so me remembering her name should speak volumes. Outstanding Bimmer. Please expand your brand of cars you service. You would definitely be my shop of choice.

Could not ask for a more complete shop.I was kept up todate on work done and what was unessessary.Rick was very informative and helpful.You have found a long time customer.I would recommend Bimmer Rescue completely.

just so everyone knows how fabulous this place is and how excellent their customer service is bimmer rescue Ana went the extra mile to help me with records for my insurance company. I can't tell you how impressed I am with this company. I was greatly impressed when Kyle personally helped me request the work I needed on my Mini Cooper new clutch and fly wheel and my all service checks and kept in touch explaining the whole process. this company goes above and beyond! I highly recommend them to all BMW Audi and Mini Cooper owners!

Extremely positive experience. Patrick and Kyle are very personable, going the extra mile to make sure you are satisfied with the work. Special shout out to Gareth who, after my older BMW presented some challenges, was able to get my car running beautifully. Thank you all.

Kyle was amazing this was first rate service! My work was done quickly. Highly Recommend

Bimmer Rescue did a great job working on my 27 year-old BMW E36 with included a host of maintenance, a wheel bearing replacement, brake hose replacements, and rear brakes. Kyle's professionalism and the quality of the work performed by the techiician(s) was outstanding. I felt like they went out of their way to make me feel like a valued customer, and that they liked working on my car. Thank you!