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RICHMOND GERMAN AUTO REPAIR

Reviews

Hear What Our Clients Have to Say

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

 
5
Bimmer Rescue

Have been looking for a good mechanic for years. Will definitely go back to this place, great service and knowledgeable; showed me everything they suggested with in-depth pictures and descriptions.

So glad you found us, Rydec! We appreciate you and look forward to seeing you next time. Have a fantastic week! :-)

- Bimmer Rescue
5
Bimmer Rescue

Have a 12 year old mini and after her first visit to BR she runs like new! Feels super tight and rode got way smoother, even the kids noticed! Loved having the loaner option since we don’t live/work in Richmond, and the folks worked around my schedule, even when it changed last minute! Great crew, friendly, knowledgeable and with a great sense of humor! Will definitely come back for her next service!

We're so happy we could take great care of you and your MINI, Alix. Cheers to many more years of enjoyment with your adult-sized go-kart. :-) Have a terrific weekend, friend.

- Bimmer Rescue
5
Bimmer Rescue

My 2013 Mini Countyman just hit 100,000 miles and the extended maintenance service plan with the dealership ran out. Anna got me checked in before they officially opened and got me an uber to and from work. Bimmer provided me with a very detailed report including pictures outlining everything related to my car. During pickup I got to meet Patrick and he's fantastic! I love his commitment to transparency with his customers and health and wellness with his employees. I feel good about supporting this local shop and will be back for all my future Mini needs.

Thank you so much, Ashleigh. We love providing detailed reports and we're thrilled you appreciate them! Thanks for choosing us and we'll see you at the next service. :-)

- Bimmer Rescue
5
Bimmer Rescue

Bimmer Rescue did an excellent job on my 3 series. I was contacted throughout the process and kept completely informed. They discovered issues early that saved me on potential headaches later. Worth every penny, their staff are friendly and knowledgeable. They make great use of technology to document work performed which includes pictures of various parts that can be texted to you for visual confirmation of any issues they uncover (or work to be performed). As a BMW owner in it for the long haul (I’m going for high mileage and long term ownership) I can rest assured that my vehicle will receive top quality preventive maintenance from Bimmer Rescue (they also have master technicians with two plus decades of experience). Thank you guys, you’re the best in town. I’ll be back in September for state inspection & December for bi annual maintenance

Thank you, Tommy, for your heartfelt review. We strive to be the best shop with the best customer service experience. We are thrilled you are please with our service, and we look forward to seeing you again in September and December. Have a great Summer!

- Bimmer Rescue
5
Bimmer Rescue

Thanks for coming in to see us, Connor. :-)

- Bimmer Rescue
5
Bimmer Rescue

Thank you! My Mini runs so much better! Thanks Rick and Anna for the extra care💕

Thanks Kate, we appreciate your kind words, we’re so glad we were able to help, see you next time!

- Bimmer Rescue
5
Bimmer Rescue

Bimmer Rescue goes the extra mile!! I’ve been a happy, satisfied customer for many years and find their service and work are unmatched. Everyone is always pleasant and professional.

Thank you so much, Michelle. Your many years of loyalty mean the world to us. It's always great seeing you, friend. :-) Have a super week!

- Bimmer Rescue
5
Bimmer Rescue

Had brakes, rotors, timing belt and body work done to my X3. Overall I had a positive experience and Kyle and the team took good care of me. They were in constant communication w me and I appreciated that.

Thanks for placing your trust in us, Brad! We appreciate your sharing the good news about our team and look forward to seeing you at the next service. 🚘👍🏻😄

- Bimmer Rescue
5
Bimmer Rescue

I have been working with Patrick and Bimmer Rescue for several years now and as always, the service that I receive is second to none. I feel very fortunate to have his team assisting me in maintaining my Mercedes and mini Cooper. I would highly recommend his services to anyone looking for a top notch service center.

Thank you Steven, we really appreciate you choosing us, we're always here to help you! Enjoy those beautiful cars!

- Bimmer Rescue
4
Bimmer Rescue

I was quite pleased with the customer service interaction. The staff was very knowledgeable and detailed. I will be returning for all future services.

Thanks Mario! We’re so glad you enjoyed our shop!!!

- Bimmer Rescue
Bimmer Rescue is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Bimmer Rescue (804) 726-3458 if you have any issues in accessing any area of our website.