RICHMOND GERMAN AUTO REPAIR

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Reviews

The auto mechanics at Bimmer Rescue are honored to be the trusted source for auto repair among BMW, Audi, and MINI drivers from Richmond, Short Pump, the West End, and the Fan District. And we are also thrilled and grateful many of our clients are leaving us honest and heartfelt reviews about their experience with us. Actions definitely speak louder than words, and these reviews are a testament to the level of service you can expect to be given at Bimmer Rescue. 

5
Bimmer Rescue

I have had several great experiences with Patrick and his team at Bimmer Rescue. They are courteous and fair. Thanks guys!

Thanks a lot Mark! I'm sure I told you but the X5 is one of my favorite vehicles of all time, I love playing my part to keep them on the road.

- Bimmer Rescue
5
Bimmer Rescue

Great service for my old BMW. Very detailed invoicing and diagnostics for review at each service. Let's me make informed plans / decisions. Works with my schedule and transportation challenges.

Tom, thanks for the review! Thanks for being patient while we waited on parts from Germany! We're glad the loaner worked out well.

- Bimmer Rescue
5
Bimmer Rescue

Seriously, these guys are legends! The most professional service I've ever experienced with a genuine desire to help you. Patrick is only looking out for YOUR best interest and the technicians are some of the most skillful in Richmond. Could not have been happier with the experience, quality of service and most importantly, how my M3 felt after leaving the shop. Great guys and the best in Richmond in my opinion. Give them a call, they take care of you.

Thanks for the review Ryan, we really enjoyed sorting out your M3, it's a really cool car!

- Bimmer Rescue
5
Bimmer Rescue

Outstanding service on my old 325. Did not stop until the problem was diagnosed and resolved. Patrick and crew are a joy to work with if you care about BMW...

Thanks John! We appreciate the review, it really means a lot to us.

- Bimmer Rescue
5
Bimmer Rescue

Thanks Bob!!!

- Bimmer Rescue
5
Bimmer Rescue

Awesome guys. Took my E34, E39, and E82 here to get it fixed and checked out by them. Always a smooth process and very easy to talk to. Reasonable quotes and quick turnaround. Will continue to get my car maintained by them.

Thanks for your review Sunny, we appreciate it!

- Bimmer Rescue
5
Bimmer Rescue

Service was outstanding. Their pre-purchase inspection was very detailed, including notes from the technician and possible upcoming problems with the car I was trying to buy. They saved me a lot of money. Mike not only talked to me about the car but has also kept in touch with possible deals for used BMW's in the area. The shop and crew will definitely take care of you here.

Rafael, thank you so much for the review, we appreciate your feedback! Good luck on the car hunt, you'll find one that fits your needs.

- Bimmer Rescue
5
Bimmer Rescue

Patrick and his team at Bimmer Rescue have truly lived up to the “Rescue” part of their name. This past week, I urgently needed to purchase a used car for a family member who lives in North Carolina. Unfortunately, I chose poorly, and the car had numerous issues with it. I needed someone I trusted to inspect the car and fix the major problems and to do it right away. Patrick made that happen. He went above and beyond by doing everything he could to make things easy for me: offering to provide a rental car to my family member in NC until I could get the car to her, providing me a ride home when the car had to stay in the shop overnight, helping me locate a reputable auto shop in NC where additional, lower priority repairs could be made and then staying quite late on Friday night to get the car finished. These guys are the best! Thank you, thank you, thank you!

Jenny, thank you so much for sharing your experience, that means a lot to us. Also, thank you for bringing us cookies they were amazing and vanished quickly! Let us know when you need another rescue, we want more cookies!!!

- Bimmer Rescue
5
Bimmer Rescue

The doctor is I at Bimmer Rescue. These guys are great. If you made the foolish mistake of going somewhere else only to get the wrong diagnosis or problem not resolve, next time start with these folks. Competent, honest, flexible, work with you, and so on. Wish the had a second shop in Charlottesville but at this point it is so worth the drive.

Bud, thank you so much for this review, it means a lot!

- Bimmer Rescue
5
Bimmer Rescue

Patrick McHugh and his team at Bimmer Rescue have truly lived up to the “Rescue” part of their name. This past week, I urgently needed to purchase a used car for a family member who lives in North Carolina. Unfortunately, I chose poorly, and the car had numerous issues with it. I needed someone I trusted to inspect the car and fix the major problems and to do it right away. Patrick made that happen. He went above and beyond by doing everything he could to make things easy for me: offering to provide a rental car to my family member in NC until I could get the car to her, providing me a ride home when the car had to stay in the shop overnight, helping me locate a reputable auto shop in NC where additional, lower priority repairs could be made and then staying quite late on Friday night to get the car finished. These guys are the best! Thank you, thank you, thank you!

Jennifer, thank you so much for thinking of us to help you with your situation, I think it will be a great car for your relative! We especially appreciate your feedback on what you enjoyed and thanks for the cookies, they are amazing!!!

- Bimmer Rescue
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