Bimmer Rescue
I've used Bimmer Rescue on a few occasions and when there was a big ticket item that needed to be addressed, I felt comfortable taking it back. Let me see if I can provide my input without writing a novel and sounding like I was paid for my review (which I wasn't I promise!). First, when you meet Patrick, or any one there, you will experience a professional but very comfortable and friendly environment. I feel as much a friend as a customer. For the work on my car, I needed to leave it for several days to get the work done and I'm not sure many places outside of a large dealership can - or will - provide the transportation options and and communications Bimmer Rescue does. When the work was being performed and I had detailed questions about the work, one of the great techs took the time to walk me through things. When another issue, that was masked by the original issue, arose shortly after the initial work, Patrick was very accommodating to get that taken care of quickly and was fair on the price. The great thing is when I've had basic maintenance/wear and tear work done, the approach and feeling was the same. How much the repair costs doesn't impact the level of personal service. While there are other places to work on your BMW, I doubt they can provide the level of service and personal touches that Bimmer Rescue does.
Scott... You hit us right in the feels! Thank you so much for taking the time out of your day to share this review with the world, that means a lot to us. We love working for you and your 335d and we’re always here to help!!! Thanks for being our client!
- Bimmer Rescue