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Tag Archives: BMW Service

Why Are We Not Open On Saturdays?

Why Are We Not Open On Saturdays?

Drivers in Richmond, Short Pump, The West End, and The Fan District come to Bimmer Rescue when they are searching for expert auto mechanics to provide first-rate auto repair services. The team is composed of experienced technicians who genuinely have a passion for auto repair. Part of the reason the auto mechanics and service advisors excel is that they are part of an environment that honors them as workers human beings. Bimmer Rescue is not open on Saturdays, so our entire team can pursue their interests outside of the auto repair world. It’s so important that they have time to recharge, be with their families, and have fun. Not only does this allow the Bimmer Rescue employees to feel that their life is whole, they then can return to our facilities and hit the ground running. If the staff is happy, they perform better and create a better experience for our customers. Having a full life is es ... read more

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Why Is Having Factory Scan Equipment Important?

Why Is Having Factory Scan Equipment Important?

The auto mechanics at ​Bimmer Rescue are trusted for expert auto repair for BMW, MINI, and Audi vehicles. We are the reliable source for drivers throughout Richmond, Short Pump, The West End, and The Fan District. Our skilled team is proud to have access to the most current factory scan equipment in the always changing auto industry. Why is having factory scan equipment essential? Vehicle complexity has exploded in the last 10 years. Cars are essentially giant computer systems these days and require advanced factory-level digital equipment to do scanning to make sure all the components of your vehicle are being inspected accurately and thoroughly. We want to make sure you are operating a well-maintained automobile that will keep you, your passengers, and other drivers on the road safe. Coming to Bimmer Rescue for auto repair is like dropping your car at a friend’s house. You’ll even hear jazz playing in our state-of-the-art facilities! Patrick McHugh, the owner, also driv ... read more

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Why Are Digital Inspections So Important?

Why Are Digital Inspections So Important?

      A car inspection is critical for all vehicles if you really want to know if all systems are running optimally. Having regular inspections is key to your safety, the safety of your passengers, and the safety of others on the road. In addition, regular inspections are required by state law. Join our clients from Richmond, Short Pump, The West End, and The Fan District, and choose the auto mechanic team at Bimmer Rescue for state-of-the-art digital inspections and other auto repair services.   Don't jeopardize your security and avoid steep auto repair cars down the line and stay on top of inspections. The good news is that the team of auto mechanics at Bimmer Rescue have access to the most advanced digital inspections available and can inspect your vehicle quickly and accurately. Some key components that are initially tested to make sure your vehicle is functioning optimally include tires, horn, motor, brakes, airbags, wipers, and lights.   Bimmer ... read more

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Women’s Car Care Clinic and Career Fair Highlights

If you live near or around Richmond, Short Pump, the West End, and the Fan District and are interested in attending a Women’s Car Care Clinic and Career Fair, come to Bimmer Rescue. We know that men AND women have the capacity to be expert auto mechanics and should have the opportunity to have a career in auto repair. We invite you to request a class and we can all play our part in making our community a little better. Whether it's STEM classes, technology workshops, or a car care clinic, Bimmer Rescue is ready, willing and able to play our role. Patrick McHugh is the owner of Bimmer Rescue and his daughter, Ainsley, has an interest in classic cars and other aspects of auto mechanic work. We offer Women's Car Clinics at Bimmer Rescue because he wants everyone's daughter, wife, and mother to have the same access to the auto repair world as his own daughter. At Bimmer Rescue, we are always going that extra step to improve aspects of the automotive industry. Not only ar ... read more

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Why Are Loaner Cars Important?

Why Are Loaner Cars Important?

If you live near or around Richmond, Short Pump, The West End, and the Fan District and need an auto repair shop that provides luxury loaner cars, pick Bimmer Rescue. While our expert auto mechanics are working on your vehicle, we want you to get on with your day in a vehicle that you feel comfortable in. Clients don’t need to schedule a time for a loaner car because you can’t always predict when your automobile needs immediate auto repair.   The team at Bimmer Rescue knows that your time is valuable and your life shouldn't have to come to a halt just because your car did. We ’re happy to provide loaner cars because we understand that your day can be filled with a never-ending whirlwind of needing to get from one place to another. While our auto mechanic s perform accurate and thorough auto repairs on your vehicle, feel free to stay in motion in one of our high-end loaner cars. We always like to go that extra mile as our customers mean the world to us. &nb ... read more

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Why We Don’t Allow Customer-Supplied Parts

Why We Don’t Allow Customer-Supplied Parts

Car owners from Richmond, Short Pump, The West End, and The Fan District have come to trust that they’ll receive quality and reliable auto repair from the auto mechanics at Bimmer Rescue. In a nutshell, here’s why it’s not cool for customers to bring in their own parts. It’s like going to the grocery store and purchasing a delicious, uncooked t-bone steak. Then, you go down the street to Outback Steakhouse and tell the server you want the chef to cook it for you medium-rare. You’d be kicked out of Outback Steakhouse, wouldn’t you? Well, the same goes here at Bimmer Rescue. Liability: The auto mechanics at Bimmer Rescue don’t know the quality of the supplies that you would bring in. We are certain that all the parts that we use are in pristine condition and the best in the auto industry. We want to guarantee quality and by allowing us to use our supplies makes our job easier and more efficient. Insurance: Every business has risks and that&rsquo ... read more

Why We Don’t Give Phone Estimates

Why We Don’t Give Phone Estimates

At Bimmer Rescue it is our policy to not give out quotes over the phone.  When a shop tells you a price without a physical evaluation of the vehicle, they may be trying to please you but they're really not helping you.  Cars are complicated these days, even a simple part is often part of a complex system and it is IMPOSSIBLE to know exactly what needs without a physical evaluation.  If a shop gives you a phone quote they are just telling you what you want to hear, it's very likely that they will find it needs more $$$ after they get it all apart.  The shop will either have to charge you more, eat the cost, or even worse they'll try and cut a corner to make it work without charging you or eating the cost.  Neither option is fair or honest, that's why we always demand a physical evaluation of the vehicle.  If the reason you don't want to drop it off is that you're not sure you trust us just yet we can understand th ... read more

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