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Richmond BMW and MINI Repair

Reviews

Our auto mechanics at Bimmer Rescue are proud to be the trusted source for auto repair in Richmond, Short Pump, The West End, and The Fan District. However, we believe actions speak louder than words, and the honest and heartfelt reviews left by BMW, MINI, and Audi drivers are a testament to our efforts. We encourage you to browse through our reviews or write one yourself. If you are debating about writing a review, these questions and answers may help make up your mind:

Does anybody ever really look at my reviews?   

At Bimmer Rescue in Richmond, we’re always looking for ways to improve our BMW, MINI, and Audi auto repair. But we can’t do it without your help. We think of reviews as report cards that enable us to understand how we're doing and make changes accordingly really.

How does my review affect Bimmer Rescue?

Your comments could result in overall improvements that benefit everyone, including our auto mechanics and all our customers in Richmond, Short Pump, the West End and The Fan District. When we say we’re committed to continuous improvement, we mean it. So please, take a moment to let us know how we’re doing.

Call Bimmer Rescue if you have questions regarding your BMW, MINI, or Audi, or schedule an appointment online. You’ll find us at 6401F Dickens Place in Richmond, VA 23230 near Short Pump, The West End and The Fan District. We look forward to your review and taking all your BMW, Audi, and MINI auto repair needs.

5
Bimmer Rescue

This experience was exceptional - 5 stars!

5
Bimmer Rescue

The did a great job finding and fixing all that was wrong with my new 2006 Mini convertible. I was afraid that it was going to cost a lot, but they were very reasonably priced. I had a major issue with motor (harmonic balancer) which was causing oil leak and small problem with brakes. They sent a text with a report card of all parts of the car, and fixed mine fairly fast (small delay with parts) they offered a loaner, but I didn't take them up on it. All in all I had a great experience ( I know, great experience at a car repair place, lol)at Bimmer Rescue!

Thanks William! I'm so glad you had a good experience at our shop! Enjoy that car, we're always here if you need a hand, see you at your next service!

- Bimmer Rescue
5
Bimmer Rescue

I would recommend this auto shop to anybody who owned a BMW ! Perfect in every way! Good job fellas

Thanks Brandon, we really appreciate the review!! I'm glad we were able to help!

- Bimmer Rescue
5
Bimmer Rescue

Bimmer Rescue, as personified by Patrick and Mike, are truly top-notch professionals who dare to care and fully engage regarding the immediate and long-range maintenance plan for my X5. I am new to the Richmond area and tremendously glad that Bimmer Rescue was recommended to me by an associate.

5
Bimmer Rescue

Very polite and knowledgeable. Prices reasonable and the car was ready when they said it would be ready

Thanks for the review Corey! I'm glad you enjoyed our shop!

- Bimmer Rescue
5
Bimmer Rescue

The folks over at Bimmer Rescue are the best! They offer professional and courteous service every time. Glad I learned about this repair shop as an alternative. Highly recommended. Thank you for your service.

Thanks Janice! I appreciate this review. I'm glad you like our shop, we're always here to help, see you at the next service!

- Bimmer Rescue
5
Bimmer Rescue

First time my car was in and it didn't cost me a dime. These guys are honest, trustworthy and know their BMW's! First time owner of a BMW and so glad I have a shop to call home!

Thanks Deanna, you bought an amazing car, we are jealous! Thank you for the kind words i'm glad you liked our shop!

- Bimmer Rescue
5
Bimmer Rescue

Brought my Mini in for an oil change and needed some additional work done. This was unexpected, but everyone at Bimmer Rescue made me feel at ease + talked me through what needed to be replaced. As a female, I am always worried about being pulled a fast one at a repair shop. These guys were fantastic. Thank you!

Rachel, thank you SO much for writing this review! We enjoyed the conversation, welcome to Richmond! We're always here to help with your Mini!

- Bimmer Rescue
5
Bimmer Rescue

Audis are notorious for being difficult to work on and having inscrutable diagnostics. Having been very dissatisfied with the service at Audi dealership, we did not wanting to go to that route, so we were thrilled to learn about Bimmer Rescue. We had a convertible top repaired, which no one else in the area seemed to be able to do, and most recently a longstanding issue with the chip in the ignition key. Both problems were resolved, service is always professional and every step of diagnosing problems is made clear with phone calls, emails and pictures. GREAT group of knowledgeable people!

5
Bimmer Rescue

Great, Great, Great experience! Absolutely appreciated the professionalism and care displayed from the beginning of the service. Their knowledge and understanding of my vehicle was far better than the individuals I dealt with at the BMW dealership. The full assessment of my vehicle that they provided sets them apart from all others. Everyone showed that they cared about getting me back in the car and making sure it would perform as BMW's should! Mike is awesome and I will be using them again for my 535i and will start bringing my wife's X5. You guys have a great thing going on and have set yourselves far above others in the Richmond market!!!

Thanks Melvin!! I appreciate that you took the time to write this and i'm glad mike helped you and i'm glad you appreciated our vehicle assessment, it's always been a cornerstone of our business.

- Bimmer Rescue