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Richmond BMW and MINI Repair

Reviews

Our auto mechanics at Bimmer Rescue are proud to be the trusted source for auto repair in Richmond, Short Pump, The West End, and The Fan District. However, we believe actions speak louder than words, and the honest and heartfelt reviews left by BMW, MINI, and Audi drivers are a testament to our efforts. We encourage you to browse through our reviews or write one yourself. If you are debating about writing a review, these questions and answers may help make up your mind:

Does anybody ever really look at my reviews?   

At Bimmer Rescue in Richmond, we’re always looking for ways to improve our BMW, MINI, and Audi auto repair. But we can’t do it without your help. We think of reviews as report cards that enable us to understand how we're doing and make changes accordingly really.

How does my review affect Bimmer Rescue?

Your comments could result in overall improvements that benefit everyone, including our auto mechanics and all our customers in Richmond, Short Pump, the West End and The Fan District. When we say we’re committed to continuous improvement, we mean it. So please, take a moment to let us know how we’re doing.

Call Bimmer Rescue if you have questions regarding your BMW, MINI, or Audi, or schedule an appointment online. You’ll find us at 6401F Dickens Place in Richmond, VA 23230 near Short Pump, The West End and The Fan District. We look forward to your review and taking all your BMW, Audi, and MINI auto repair needs.

5
Bimmer Rescue

Excellent work, great service and communication. I really wanted my Mini in top condition and these guys did great work.

Thank you Travis!! I'm glad you enjoyed the way we do things. We're always here to help you keep that JCW in tip top shape!!

- Bimmer Rescue
5
Bimmer Rescue

Everyone at Bimmer Rescue was beyond polite and truly understand what it means to give high quality service to the customer. They have my business permanently and I will recommend them as much as I can!

Thank you Matt, we really appreciate your kind words. I'm glad you liked our service, drive safe!!!

- Bimmer Rescue
5
Bimmer Rescue

I have always wanted a mini cooper , but was afraid I didn't know anything about them. I went to Bimmer Rescue and they made me feel at ease. They were very knowledgeable about minis and shared that knowledge with me. I would recommend them to anyone ! Thank you Bimmer Rescue for giving that customer service that we don't see alot anymore.

Thank you Heather, it means the world to us that you appreciate what we strive so hard to provide! We're always here to help, let us know if you ever need anything!

- Bimmer Rescue
5
Bimmer Rescue

I have entrusted my vehicles to Bimmer Rescue for several years now and as always, I get top notch service and they fix it right the first time. I am a business owner myself and always try to support other small businesses. Give them a try, you will be pleasantly surprised.

Thank you Steven, we really appreciate you taking the time to leave this review. We're always here to help!!! Bring us over some cards, we have a RVA local business section in our office, we're happy to support your business as well.

- Bimmer Rescue
5
Bimmer Rescue

I'm couldn't be happier to have found Bimmer Rescue! I recently moved to VA from MA and I was definitely a bit worried about finding a new trustworthy shop for my 2004 BMW X3. Mike & Patrick at Bimmer Rescue put all my apprehension to rest, they are amazing! They definitely lived up to their name when my car needed rescuing a couple weeks ago. My car overheated on my way to work, I had no idea what to do and was freaking out a bit, so I called Mike and he arranged everything for me. It was a busy Friday and he went well out of his way to help get my car towed to the shop and arranged a loaner vehicle for me. I can't recommend Bimmer Rescue enough, they're great!!!

Thank you so much for your kind words Carlolyn, i'm glad we were able to help you! We're always here, call us anytime!!

- Bimmer Rescue
5
Bimmer Rescue

Have been here twice to fix some issues. Patrick and everyone I spoke to were great! Very knowledgeable and great generosity! Definitely will come back again for all service needs.

Thanks for the review! We're glad you enjoyed our shop!

- Bimmer Rescue
5
Bimmer Rescue

Took my car there for a second opinion regarding a headlight problem. Very pleased with the testing, trouble-shooting, and identifying of the exact problem. They gave the car a very thorough inspection with a health assessment and list of maintenance issues that need to be sorted- basically I need another car! :D

Thanks Greg! I'm glad that you enjoyed our service, it's sad that the list was too long to justify keeping your car, but i'm glad you didn't put money into a sinking ship! When you find the perfect car for yourself bring it over for a Pre-Purchase Inspection so you can buy with confidence, we're always ready to help.

- Bimmer Rescue
4
Bimmer Rescue

Super friendly and transparent with everything.

Thank you so much for the review! I'm glad we were able to help, I enjoyed the conversation, see you at your next appointment!

- Bimmer Rescue
5
Bimmer Rescue

Great service fast work amazing people

Thank you for the review, we really appreciate it! In the auto repair industry you have choices and i'm glad you chose us! See you at your next service!

- Bimmer Rescue
5
Bimmer Rescue

Have used Bimmer Rescue for our recently out of warranty 2012 X5 and our newly acquired 1988 325I Convertible. Up front and honest evaluation of both cars and recommendations on things that were "must haves" vs "wants". Fair pricing compared to other places we researched and far better than the dealerships. Quick and easy scheduling service and also provide Uber drop off and pick up convenience. Highly recommend for anyone with an every day driver OR a vintage toy that needs some attention.

Thank you so much for this review Patrick, it means the world to us that you chose to share your experience. Safe driving out there, see you at your next checkup!!

- Bimmer Rescue