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Richmond BMW and MINI Repair

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We Don’t Do Oil Changes -- But We Do Offer Oil Service

We Don’t Do Oil Changes -- But We Do Offer Oil Service

What makes the oil service at Bimmer Rescue more than “just an oil change”? Our highly-skilled auto mechanics proudly offer oil service that includes an in-depth vehicle inspection, plus a multi-point oil change service for your BMW, MINI, VW, or Audi vehicles. This is important because there is so much more to a car than just the oil. We believe that you have the right to know everything that your car needs to keep it safe. We feel it’s our job to give you the guidance you need to make that happen. Clients from Richmond, Short Pump, The West End, and The Fan District have come to trust that Bimmer Rescue offers the most reliable auto repair in the region. Customers stay with us for the long haul because we prove time and time again that our services are second to none. Once you enter our state-of-art facilities, you’ll see why we continue to earn rave reviews.   When you come to Bimmer Rescue for oil service, our inspection will end up saving you money o ... read more

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Oil Service

Make Your Mother Proud! Give Your Car 6-month Checkups.

Make Your Mother Proud! Give Your Car 6-month Checkups.

In a sense, the team of auto mechanics at Bimmer Rescue wants to play the part of a protective mother when it comes to auto repair. Clients come to us from Richmond, Short Pump, The West End, The Fan District, and other surrounding communities because they’ve come to trust that we offer integrity, honesty, and guidance when they visit the Bimmer Rescue Facility. Our clients mean the world to us and truly feel like family. That’s why we are committed to offering top-notch services to make them feel secure on the roads. Make your mother proud and stay on top of preventive maintenance! Here’s a story that illustrates what we mean from Rosalie M., who is a long-term client of ours: “These guys are the real deal. If your car has a problem (or two), they do their best to give you options (i.e., you should fix this now, but you can wait on this other issue). I'm probably their best customer this year... with a Mini S with 90,000 miles that decided to have all of i ... read more

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6 month checkups

How to Find a Good Repair Shop

How to Find a Good Repair Shop

Sometimes some of our clients from Richmond, Short Pump, The West End, and The Fan District move out of state. The auto mechanics at Bimmer Rescue are happy to assist you in looking for auto repair shops in other areas that can match our same level of excellence. The team at Bimmer Rescue is always sad to see a customer leave. However, we understand that life happens and we want you to continue to have a seamless auto repair experience. Here are a few things that the team of auto mechanics at Bimmer Rescue recommend looking for in an auto repair shop: REPUTATION: If referrals from friends and family are not available, search Google and Yelp reviews. Take negative reviews with a grain of salt and make note of how a shop responds to a tense situation.  Do they make it right? PHYSICAL EVALUATION: Even if you go to an auto repair shop for minor repairs, a top-notch shop will always include a physical evaluation of your vehicle to prevent future ma ... read more

Why We Don’t Allow Customer-Supplied Parts

Why We Don’t Allow Customer-Supplied Parts

Car owners from Richmond, Short Pump, The West End, and The Fan District have come to trust that they’ll receive quality and reliable auto repair from the auto mechanics at Bimmer Rescue. In a nutshell, here’s why it’s not cool for customers to bring in their own parts. It’s like going to the grocery store and purchasing a delicious, uncooked t-bone steak. Then, you go down the street to Outback Steakhouse and tell the server you want the chef to cook it for you medium-rare. You’d be kicked out of Outback Steakhouse, wouldn’t you? Well, the same goes here at Bimmer Rescue. Liability: The auto mechanics at Bimmer Rescue don’t know the quality of the supplies that you would bring in. We are certain that all the parts that we use are in pristine condition and the best in the auto industry. We want to guarantee quality and by allowing us to use our supplies makes our job easier and more efficient. Insurance: Every business has risks and that&rsquo ... read more

Why We Don’t Give Phone Estimates

Why We Don’t Give Phone Estimates

At Bimmer Rescue it is our policy to not give out quotes over the phone.  When a shop tells you a price without a physical evaluation of the vehicle, they may be trying to please you but they're really not helping you.  Cars are complicated these days, even a simple part is often part of a complex system and it is IMPOSSIBLE to know exactly what needs without a physical evaluation.  If a shop gives you a phone quote they are just telling you what you want to hear, it's very likely that they will find it needs more $$$ after they get it all apart.  The shop will either have to charge you more, eat the cost, or even worse they'll try and cut a corner to make it work without charging you or eating the cost.  Neither option is fair or honest, that's why we always demand a physical evaluation of the vehicle.  If the reason you don't want to drop it off is that you're not sure you trust us just yet we can understand th ... read more

Are Aftermarket Warranties Worth It?

Are Aftermarket Warranties Worth It?

When you visit us for an auto repair, the team of auto mechanics at Bimmer Rescue is happy to discuss aftermarket warranty options with you. We’ve assisted customers from Richmond, Short Pump, The West End, The Fan District, and surrounding regions in assessing whether an aftermarket warranty would be beneficial for their cars and lifestyles. We have so many loyal and long-term clients because not only does Bimmer Rescue offer incredible auto repair, but we also provide above and beyond customer service. The team at Bimmer Rescue recommends that you pick a warranty that covers modern labor rates and parts generally expensive to fix, especially oil leaks and gaskets. If a warranty that you’re considering offers a Bronze, Silver, or Gold option, we highly suggest that you go for the Gold. If you need help reading the fine print, come sit down with us at Bimmer Rescue, and we’ll be your advocate with warranty companies. Customers choose to stay with us for years because ... read more

What Does a “Service Engine Soon” Light Mean in a European Vehicle?

What Does a “Service Engine Soon” Light Mean in a European Vehicle?

Whenever their European Vehicles need service, car owners trust our team of auto mechanics at Bimmer Rescue to handle everything. As the go-to auto repair shop throughout Richmond, Short Pump, the West End, and the Fan District, we provide honest and reliable service. If you own a European vehicle, particularly a BMW or MINI, you most likely have seen that “Service Engine Soon” or “Check Engine” light appear on your dashboard. You may have wondered exactly what that light means. Keep reading, and we will break it down for you.   Your car is a complex machine, built to be both dependable and innovative, and our team of auto mechanics is well-versed in the ins and outs of your beloved vehicle. If your Service Engine Soon light has appeared on your dashboard, don’t ignore it. This light is a warning telling you that something’s not quite right. It does not mean your engine is imminent danger of exploding, but you should call us as soon as you se ... read more

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WARNING LIGHTS